TickPick User Reviews

Reviews Summary

Top reviews

Always great seats, reliable and awesome customer service

I have been buying resale tix through TickPick app for a couple of years now and it has found me awesome tickets to sold out shows and even last minute tickets in my hometown and also during my travels. Every ticket has been honoured at point of entry. And I did approach customer service via email a few times for ticket accuracy and received a response and resolution in less than 24 hours. I also love the no fee policy so that alone has saved me hundreds compared to other sites. Highly recommended!
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Response from developer

We appreciate your detailed feedback! It's fantastic to hear you've consistently found great seats and experienced prompt customer service. Thank you for recommending us!

Amazing prices

Haven’t bought yet but looking for literally any concert tickets it’s so easy to buy and not that expensive I would say the only downside is that you can’t buy tickets in cad but usd is completely fine too just a bit more with conversions

Response from developer

We appreciate your feedback on our pricing and ease of use! Your input regarding currency is valuable, and we’re glad you're finding our platform user-friendly. Enjoy exploring concert tickets!

NHL

Used TickPick multiple times for nhl games. Very satisfied customer

Response from developer

We appreciate your support and are delighted to hear you're satisfied with your experiences for NHL games!

Good prices

Usually good prices just wish there was a way to seen Canadian prices. I live in Canada and it only shows me prices in American so it’s annoying to do the conversion so I usually end up buying from different site because of this.

Response from developer

We appreciate your feedback about the pricing visibility. It can be challenging dealing with currency conversions, and we understand how that can affect your purchasing decisions. Your thoughts are important to us, and we’ll take note of your suggestion. Thank you for sharing!

Bad customer service

Tried to book tickets for a Montreal Canadians hockey game and transaction went thru with my bank but the fraud department locked my account for no reason. Called them 3 times to be told that they won’t tell me why i’m locked out of their services and also told me to buy tickets on other platforms or email the support team. Ridiculous ..
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Response from developer

We appreciate you sharing your experience and are truly sorry to hear about the issues with your account and customer service. Your feedback is important, and we will use it to drive improvements. If you have more details to share, please reach out to support@tickpick.com. Thank you for your understanding.

All out awesome

Love this site totally recommend it

Response from developer

We greatly appreciate your enthusiasm and support! Thank you for the fantastic recommendation!

So far a great app

Would like better sorting of prices!

Response from developer

Thank you for your feedback! We’re glad you’re enjoying the app and appreciate your input on price sorting.

Hidden cost

Had to pay an extra $500ca
Because there was no warning that it was us until after purchase.

Response from developer

We genuinely appreciate your feedback regarding the unexpected costs you encountered. It's important for us to ensure transparency in our pricing. We’re here to listen and learn from your experience. If you would like to share more details, please reach out to our support team at support@tickpick.com.

TicPic is top notch ticket site

I love the immediate seat view. Minimal clicks to review location and pricing. The only downfall is currency not stated

Response from developer

Thank you for your positive feedback! We're glad you enjoy the seat view and ease of use. If you have further insights or issues, feel free to reach out to support@tickpick.com.

Best prices each time

I look for well priced nhl games and tickpick is always the choice.

Response from developer

We're glad to hear you consistently find great prices for NHL games! Thank you for choosing us for your ticket needs.

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