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App not working
I was not able to get past first step of SMS Verification I never received the confirmation SMSDovid G Reviews
Developer Response
Hi, please contact us at support@ravpass.co.il so we can assistשני
אפליקציה מעולה מאוד נוחה לשימוש ויש בתוכה הכל אני ממש ממליצה🙏שני ורדי
Didn’t work
Couldn’t recieve verification code, couldn’t link my foreign card from a major bank. Responsive customer service but unfortunately useless app. They should consider working with Apple Pay and allowing email verification.blury89
Won’t add credit card
Other reviewers have mentioned this - it would not add my credit card (US credit card, and when I try to add it’s just an endless loading wheel of death) so I am in Israel on vacation and can’t get anywhere because the nearest Rav Kav station is too far away and they only accept payment via Rav Kav card or this stupid app that doesn’t work!!!
Nightmare. They have the ability to accept contactless credit card payments ON THE BUS why can’t you just do that!? That’s how it is in other countries and far superior. I should not be stuck without public transportation right now.Show lessPlanner-to-be
So easy
This app is brilliant. Can pay for your guests easily. Debits all your rides next day. No need to top up or remember to bring your RavKav card I love itbarbs54
Can’t add credit card, can’t use the app
Was unable to add any credit card. Either the loading page afterwards spins forever. Or with a different card tells me to check my internet connectivity. Multiple credit cards attempted, on multiple networks.AppleUser2349
Requires location data sharing, slow
Doesn’t work unless you grant it with location data (no excuse can justify this).
Slow to read the QR code.Gori20
Can't add card
Unable to add US-ussued card. Tried multiple cards from different banks. No dice. Called bank. No error on their end. Useless app.heijamie
Developer Response
Hi, please contact our customer service at support@ravpass.co.il so we can assistUseless
Unless you have roaming you can’t sign up!CC @ P
Worst app in the world
Unable to add payment method.stacysuiga
Developer Response
Hi, you can contact our customer service at support@ravpass.co.il with the details, we will be happy to help 💙🙏
