G&C Mutual Bank Mobile App User Reviews

Top reviews

Guys seriously this is embarrassing

Wish I could give 0. Can’t even get past the Terms and Conditions after the update. Exceptionally poor experience when I want to transfer some money out of my offset account and can’t even access it!!!

Response from developer

Hi Nateaus. We appreciate your feedback. Unfortunately, with the information available, we have been unable to match your feedback to a specific membership or account to troubleshoot or make contact with you. We would welcome the opportunity to speak with you directly. Please contact us on 1300 364 400, so that we may help you. We apologise for the inconvenience.

BPay or Pay Anyone Error

Using this App on iPhone 14 Max Pro the BPay or Pay anyone function DOESN’T Work and always displays a “Communication Error”. Please fix this problem as this is not an issue using the website only via the App.

Please add VPN support

Using Wi-Fi in a building and VPN is necessary for privacy. The app doesn’t work with VPN. Please add.

Minimal functionality

Really only useful to check balance. Doesn’t work with my VPN on.

Doesn’t open unreliable

Complete rubbish can’t open, can’t do any banking . Contacted bank for them to suggest I open the web page, the whole point is for an app to streamline my banking, I’m now looking to close as I can’t even rely on it to open so I can transfer to family in emergencies. Who ever got payed to upgrade this app needs to be sacked it’s a complete mess.
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Stuck on the welcome screen

Doesn’t open with the latest IOS upgrade.

Apple Pay Yay!

So happy you now have Apple Pay and the new app is much better than the old one 😊

Not working

Since the latest upgrade of the Apple iOS mobile app is not working

Terrible

Can’t transfer between accounts.
App sign in messed up
Takes longer then previous app to do anything.
Designer should find a new field.

Version 3.0 is amazing!

Was a nice surprise to wake up to the new update!
The UX and UI is an amazing upgrade. App works flawlessly on iOS.

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