Leave a Review Sharaf DG
Bad service and lack of information
I bought an item via the app. It offered same day delivery for an extra fee which I selected. I did not get charged the extra fee but after 2 days the item is still not delivered. I sent them a message via the chat but no one is responding. No information is given about expected delivery time. The same happened when I ordered another item a few months ago.Show lessShafiee61
Terrible experience
We purchased all our kitchen appliances at Time Square store to be delivered to our new house. We were unpleasantly surprised on the delivery day that only the washing machine was sent which unfortunately was defective and had to go back. Contacting the salesperson, I found that they failed to coordinate, but he assured me that the rest would be delivered altogether in 2 days. After following up on the second day, we were told they were too busy to deliver that day, and we had to wait another day for the cooker to arrive. The worst part was that after the first failure the salesperson not only did not update me, but also stopped answering my calls/texts and left us in the dark.Show lessHaleh F.
Developer Response
Hi, we are really sad to see your ratings for our app. Can you please share detailed feedback about the app at support@sharafdg.com? We assure you that we are working hard to provide you with the best experience when it comes to shopping.Very bad support system
Syed from support system is not able to give clear answers and doesn’t reply to the messages even when the message says that they reply within 1 minute.24Oman
Developer Response
Hi, we are really sad to see your ratings for our app. Can you please share detailed feedback about the app at support@sharafdg.com? We assure you that we are working hard to provide you with the best experience when it comes to shopping.Canceled order without explanation one hour before delivery
Don’t do business with them! Eagerly took my money for a major appliance purchase. Rearranged our schedules to receive item. Called their toll line to get explanation. Waited on hold too long only to hear they were out of stock of an item that till now shows it is in stock online.
We will see if I get my money back.
Avoid!Show lessFirst time 1 ⭐️
Developer Response
Hi, we are really sad to see your ratings for our app. Can you please share detailed feedback about the app at support@sharafdg.com? We assure you that we are working hard to provide you with the best experience when it comes to shopping.Become the worst service
If there is less than one star i will give it, they mentioned some add when you used it they come no there is a minimum charge, and with delivery here come the worst experience you can live they don’t respect the schedule and more than this they call you after Midnight for delivery you imagine only to put that they have called you with no response, even you complain no one will take care about you just share automatic response and almost of agent in customer service have same response for everythingShow lessSoufi Merzoug Noureddine
Developer Response
Hi, we are really sad to see your ratings for our app. Can you please share detailed feedback about the app at support@sharafdg.com? We assure you that we are working hard to provide you with the best experience when it comes to shopping.Not work
The application did not work , just loading and don’t work onMoEFa812
Developer Response
Hi, we are really sad to see your ratings for our app. Can you please share detailed feedback about the app at support@sharafdg.com? We assure you that we are working hard to provide you with the best experience when it comes to shopping.Great clean app
A great clean app that is easy to use I gave it five stars because of Apple Pay. May need few tweaks especially at checkout as I find it hard to go back to add more items.Humood KM
Quick purchase of JBL blue hook speaker
Thanks for an outstanding offer & easy to use app .
I just hope the delivery asap will make this experience a fantastic one. I’ll always have Sharaf DG in mind as an electronic shopping destination. Thanks & regards.
Jasim Abuidrees.Jasim320
Amazing app!!
I depend on ordering from it all the time!!! It beats the hassle of trying to go physically and buy basic stuff!!!UNO this!
Excellent and Good
Deserve more than excellentdenzelneto
