Leave a Review MuseScore
i love this app but it’s a pain in the 🍑
it USUALLY works but every once in a while the app says “you don’t have anything in your favorites” blah blah blah when i do have stuff there. idk if it’s my wifi, or the app, but either way it’s getting tiring. another thing, is that a couple days ago there was this small rectangle in the middle of my screen, and i couldn’t even use the app because it was frozen or something,, other people had this problem too. i loveee the concept of the app, and i always find the best songs to play when i’m bored or during rehearsal breaks. i also use it for a duet and/or violin 2 when i don’t have someone to play with. it would be 5 stars if there wasn’t a bug or something wrong with the app almost every time i use it. whenever you have a problem with musescore, i recommend the app “Flat” it’s basically the same thing.Show lessimbeciIe
Want to love this app but...
Really want to love this app. At first download it worked pretty good but since has been the buggiest app I’ve ever used. There is always some issue: the sudden app crash upon the click of any sheet music or function, erratic controls when you flip the sheet music page or try to drag the repetition slides, screen doesn’t flip orientation with turn of device, constantly logs out of account, and right now when I open the app can’t even click anything because there is a small box centered on the page (a buggy splash page?) that can’t be closed out so the app is completely unusable. I could probably list a dozen other functional issues that have occurred over the last 6 months of using the app. When the app does work, I truly enjoy it and hope the developers can work through these issues. I will happily return if so but unfortunately until then this app too maddening to use.Show lessrem41387
Useless customer service
My main complaint is not so much the app, but the company itself.
I was on a 30 day free “pro” trial, which it turns out is not even necessary for effective use of the app and sheet music (although they sure make it seem like it is). I went to cancel the day before it ended, but there are multiple steps to cancellation and it apparently didn’t end up going through. Upon being charged $49 I emailed customer support and explained what had happened. Firstly their customer service hours are in GMT time, so it took me an entire week of emailing once per day to get a response. Then, I emailed again just before a weekend and have had no response since (4 working days). The customer service representative was lazy and unhelpful, not even answering my questions and instead sending links to the policies. Extremely disappointed in the service, and due to this (on top of the lack of music available), I would never recommend using this.Show lessdazzle016
Good right now, but could be much better.
So this would be a 4 star, but there’s one thing that I think would make this app a whole lot better. That thing is, to be able to make score sheets in the app, or at least have an app that solely focuses on the ability to make score sheets that pairs with this app, as in you could upload scores you make in the supposed sister app from this app. And I haven’t exactly come across some of the issues other users have had with this app, except for when I try to open score sheets that are very long, so for instance medleys which tend to be over 10 or 20 minutes long. Every time I try to open a very long score sheet on the app, it freezes and I can’t do anything except for close the app and relaunch it. Meanwhile, the website has little to no problem opening the same exact score, and just to be clear I use a laptop that is over 2 or 3 years old, it’s a Dell and is not exactly great, and I use google chrome as my default browser. Other than that I don’t have any real problems with the app, and if you could conjure up something that allows users to make score sheets on their mobile device and upload from this app when on the go, that would be quite a make up for the mentioned “issues” that users comment on that I can’t seem to find or come across.Show lessDusiastic
Just a big pain
If this app actually worked, I would love it! I play the piano and the trumpet and this app has a ton of awesome songs to play. The day I downloaded it, everything was great, I found some really great music, learned some cool things, and just overall had a great time. But since then, the app has just been horrible. The interface covers up a whole line of music, and if you try to remove the interface it works sometimes, other times it doesn’t work and often it will misunderstand and turn the page. However, If you try to turn the page, most of the time it won’t do anything or it will toggle the interface. The problem is, there aren’t any controls for the functions you want, you just have to tap, swipe, or pound on the screen until it does what you want it to.
Oh yeah, also, often if you turn the page it does the little page turn animation but doesn’t actually turn the page. Then no matter how many times you try to turn the page, it just stays as the same page of music (or it toggles the interface and you scream at your phone and you post a lengthy-one star review about how much you hate MuseScore)Show lessNomisBalderk
Developer Response
Thanks for your feedback. We've fixed the issues with score controls, turning pages and the other issues. So it works stable now. Please try the new update and let us if there is something we need to improve, I would appreciate that much. Thank you!Helpful, but flawed
The service that MuseScore offers is fantastic: a way to easily compose music and share it. The companion app, however, is rough around the edges and borderline unusable at points. UI/usability glitches include: menus that come back after you dismiss them; music pages changing erratically; irrelevant results throughout the search menu; internet searches showing up and blocking out the My Favorites tab; menu areas not extending to the edges of the screen; the inconsistency when hiding UI elements while looking at a piece of music; every song you’ve favorited being forgotten about; occasional account logouts you didn’t ask for; etc.
The core function of this app is still present with a lot of time spent navigating, but sweeping renovations are needed to make it feel clean and friendly. I hope more development goes into making this a more seamless user experience.Show lessHeyItsNami
Change default sound
I always listened to scores on my browser rather than the actual app because the browser has the actual sound of the piano the score has instead of the mediocre sounding one in the app itself. The browser version has been bugging out lately, the track keeps playing forwards when I click to replay a measure while it replays the measures visually so the measure highlighted isn’t what’s actually being played, and about a minute or so into a score the audio cracks loudly and the song restarts while the highlighted measures continue on. Because of that I can’t listen to scores on my browser because it’s severely bugged at the moment and using the app works but the piano sounds horrible. Sound means a lot to somebody like me. It would be nice if you could add the default piano sound rather than the apps current one that sounds nothing like the scores.Show lessJace Henderson
Pay to Play..?
I remember the good ol’ days where I could download this very app to see and save amazing, user-created sheet music for almost any song I liked. The community seemed to be aplenty and I really enjoyed playing everything there was to offer. I slowly stopped playing as much due to family constraints, having a child, etc. Fast-forward about 2 years - I redownload the app and expect much of the same, to be able to see and save amazing user content. Instead I’m greeted with a screen asking about the instrument I play, as well as the music I enjoy. Following that, I’m asked to commit to a monthly / yearly payment plan to JUST GET INTO THE APP, which is completely absurd to me. Maybe I’m just out of the loop, but I never realized that this app became Pay to Play. Maybe there is a better alternative out there. I’ll definitely be on the lookout to see. But until they stop this Pay to Play nonsense, I will not be using this app.Show lessChases View
Ain’t What It Used To Be
I started using this app so that I could use Finale files on my Mac Book Pro and my iPad after the creators of Finale Notepad threw Mac devices under the steam calliope. For a while, it worked well on my Mac and I could post my music to the online server and then access them on my iPad. Now, it seems clumsier, and I can see only five of my songs at any one time on my iPad, unless I upgrade to “MuseScore Pro.” I seem to remember paying for the app in the first place, so I am certainly unhappy to be asked to pay again. When I have contacted “support,” my questions always seem to be misunderstood and are not adequately answered. After about five tries when I asked why I could see only five songs on my iPad, I finally was told 1) I needed to pay yet again; and 2) there might be a fix for this problem in January. I am afraid to click the update button. So I would have given the app at least four stars, mainly because of nearly non-existent instructions. Now, it gets no more than two, and since it has limited usefulness to me, that’s a generous gift.Show lessJake Iowa
Developer Response
Hello, I'm sorry that we haven't provided you with the service as it should be. As for the issue with of viewing your songs, you don't have to pay for that, it's free. Please try the new update and let me know if you still have any issues, I would appreciate it much. Thank you.Unreliable, unresponsive, and a huge downgrade
Since the MuseScore Songbook app was retired and replaced with this app—which, as I understand it, new users actually have to pay a consistent fee to use—I’ve almost never been able to functionally listen to scores on my phone.
When I download a MuseScore file, it’s a gamble as to whether it’ll stay in my Songbook or just display an indefinite loading screen. If I manage to get past that, sometimes scores will just crash while playing, often on their very first page, even if they’re very simple scores.
Then, somehow, if I get lucky enough to be able to play an entire score, I have to grapple with extremely finicky and unclear controls. If I want to skip back to a specific measure, I’m left struggling with the unresponsive page-turning mechanic and have to try multiple times until the app will let me select my desired measure. Of course, that’s all assuming the UI is even showing up around the score in the first place; I think you’re supposed to tap to bring it up and tap again to see only the score, but it’s more like it decides at random.
If you’re going to establish a subscription service for your app, put out a quality product. At the very least, it should
have maintained the already mediocre quality of the old Songbook app. Instead, the drop in quality is beyond baffling. Please invest in hiring legitimate app developers, and maybe a MuseScore subscription would finally be worth recommending.Show lessspenjwilli
