The worst
It is the worst app ever
Epic fail by Enterprise
This app failed me on several levels—starting with the fact that it would not even recognize my policy #. After the first failed attempt, it wipes what you typed, so you must retype it. Then it adds a message telling you to call Encompass for assistance. So I called, had to wait on hold for about 5 minutes, then was connected. The rep took my info and I received a text afterward, confirming the request. It said the tow truck would arrive in the next 5-25 minutes, so I got a friend to drive me to where my car had broken down. We waited, and waited, but no one came. So I finally called the number of the tow service, and they said they had no record of the call. So I had to wait another 45 minutes until the owner arrived. Bear in mind, the temp outside was frigid, well below zero. So I am not impressed at ALL, Enterprise.
Show less
Response from developer
We are very sorry that you had to wait for your roadside assistance for longer than expected — that’s the last thing you want when dealing with something going wrong on the road. Please know that we are constantly working on ways to make our service as efficient as possible and have already started incorporating your feedback into our efforts.
Mr Speedy
The gentleman was very professional and did an awesome job
Super easy when you’re in distress!
Have your policy # and a phone- you have help! This was so easy and the place that showed was fast and professional
Simple and Easy!
I locked myself out of my car when I arrived to work one morning. Within an hour someone was there to unlock my car and get my keys out. It was simple, easy, and I could track exactly when someone would there to help! Thanks for taking the stress out of a stressful situation!
RoadSide Assistance 2013 Kia Optima
Thank You !
Nice and easy
Very satisfied with app and quick service.
Never Works
App doesn’t work. When I try to submit the request I constantly get the error of technical difficulties where I have to call and wait forever for someone to answer. What’s the point of having an app if it doesn’t work.
Jump start within 20 mins all from the app
Car would not start in the car park of a store after lots of short trips. I was able to order a jumpstart from the app and 20 mins later I was back up and running.
Never works! Always an error
Tried to use several different times and it’s never worked
