Not able to connect
It has been an agonizing week. I have stretched my patience to the maximum. For me migrating the account from UNBLOCK to Strong was a big mistake. If you do not fix this soon with clear instructions on how to I believe I’ll have to consider my options.
Response from developer
Hello, we're very sorry for the inconvenience. Please reach out to management@strongvpn.com from your account email and we'll help resolve this ASAP.
StongVPN is strong
I have had perfect streaming from the website I like to watch for the first time ever using StrongVPN. It has been easy to set up, too. I am very satisfied so far.
Fast Response
The support staff was quick to reach out to fix the error. That is good they are keeping up with what their useers are saying on forums like this. I am going to give StrongVPN another chance and re-downloadf it and sign up for a monthly subscription and also reach out to the support staff with StrongVPN like they asked me to (if I have the same errors as before). I have used many vpn’s over the last couple of years and I kinda have an idea of which ones are the better VPN’s in class and which ones are not!
I am late at getting to this issue, it’s sat in my inbox since the day after I left a 1 star review, they were quick to reach out to help me and I appreciate that!
I am late at getting to this issue, it’s sat in my inbox since the day after I left a 1 star review, they were quick to reach out to help me and I appreciate that!
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Response from developer
Hello, our team can help with these issues. Please consider reaching out to support@strongvpn.com, we're available 24x7x365 to assist.
This is great
I like because it protects me more than any other vpn and I like because it tells you where you are connected. And it also tells you if your connected or not connected. It also tells you how long you have been on it. I HIGHLY RECOMMEND THIS VPN OVER ANY OTHER VPN
The company can’t track of their subscriptions.
I had a monthly subscription, and EACH month I got an email notification stating my subscription was suspended due to non-payment! But it’s on AUTOPAY! Apparently they have problems getting the funds from Apple or something like that. So they want their customers to do the leg work and send them proof of purchase EVERY MONTH before they would reinstate service. The service was good, but there are other VPN’s out there where I can simply sign up and forget about it...
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Response from developer
Hello, thank you for the feedback. Please drop us a line to management@strongvpn.com from your account email, we'll make sure this gets resolved ASAP.
Login button doesn’t
I have made an account recently through my MacBook and when i installed it here i cant login i put my email and password and when i press login nothing happens as if the button was not there at first I thought the problem was my phone but i have tried on my other iPhone and also on my iPad same problem i just spent my money for nothing since i cant use it without logging in.....
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Response from developer
Hello, our support team can help with this. Please drop us an email to support@strongvpn.com or join our Live Chat at https://support.strongvpn.com, we're available 24x7 to assist.
Keep on disconnecting
The connection seems to be getting disconnect all the time.
My NBN connection is very good
My NBN connection is very good
Response from developer
Hello, please contact us at support@strongvpn.com from your account email. Our support team can assist with the connection issue you are encountering.
Great VPN and Service
StrongVPN has been an excellent VPN during five and a half years of living in S. Korea, and has been my go to provider since my very recent move to Shanghai. One very highly rated VPN for China has yet to connect once for me. StrongVPN might take a few tries now here in China but it consistently connects to the internet. It provides numerous servers to connect with and many protocols to choose from. When I first downloaded this service I did need help from their support staff but they were very helpful and easy to contact. I hope the same is still true but I haven’t needed to contact them again after almost seven years now. Highly recommended.
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Poor
Unable to watch bbc
Excellent Customer Service
Initially I wrote a review that says “ Application Stopped Working” because my application was getting frozen every time I click to open . In that review they replied and gave me the email address of the support team. The same I wrote an email to them they replied with the solution to the problem. Now the application is working fine. Thanks for your support Strongvpn team.
If are lo located in Asia and your application stopped working contact them and they will guide you how to solve the problem.
Bes regards,
Marielba Irigoyen
If are lo located in Asia and your application stopped working contact them and they will guide you how to solve the problem.
Bes regards,
Marielba Irigoyen
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Response from developer
Hello, please reach out to our support team at support@strongvpn.com. We'll help get this fixed ASAP for you.
