Hit and Miss service
When this works, it is fine but it is very hit and miss so doesn’t work for a lot of the time. I am not prepared to pay for the times that it doesn’t so subscription cancelled.
Response from developer
Hello, we'd like to hear more about the problems you were having. Please reach out to us at management@strongvpn.com so we can investigate this.
Rubbish
If you wish to use this to access British TV then don’t bother. It doesn’t work. You are directed to another site and you have to manually adjust your settings to access Strong DNS instead. Avoid if you are looking for a one click service.
Does not play well with video services like Disney+ and All Access CBS
Does not play well with video services like Disney+ and All Access CBS. I have placed several tickets with Strong and they will take a few days to get with me and make some DNS changes and it will work for a month. Then I’m locked out again. As a customer of Strong for over Ten years I hate to say they are not up to par anymore. There are other VPN services that appear to work much better with the streaming video services
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Response from developer
Hello, thank you for your feedback and we're sorry to hear the issues you are encountering. Please consider reaching out to us at management@strongvpn.com so we can further investigate this.
Doesn’t work
Forced to use this after taking over my perfectly good vpn. This vpn no longer works, going to cancel contract and ask for money back
update! Don’t bother contacting customer support , they don’t keep a log and every time you respond to an email someone different answers the email without having sight of the previous emails. Still not working, shocking service
update! Don’t bother contacting customer support , they don’t keep a log and every time you respond to an email someone different answers the email without having sight of the previous emails. Still not working, shocking service
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Response from developer
Hello, our support team can assist with the connection issues you seem to be having. Please reach out to support@strongvpn.com, we're available 24x7x365.
If I could give 0 I would
Awful interface. Puts you in an endless cycle of trying to connect to a server after you turn off the phone screen. Had it for less than 24 hours so far and I’ve had to reinstall configuration profile 4 times already. Only reason I have this is because they bought out my other vpn service.
Bad Apps
I was using IBVPN and i had no problem at all for connecting in US and watch TV and radio Station. But IBVPN migrate to STRONGVPN with the same account. Whit STRONGVPN i can listen only Radio station in US (VERY SLOW TO CONNECT)and i am not able to watch tv site like i did with IBVPN. I chat with the tech of STRONVPN and they are not able to do something. I still have IBVPN for a few time after i am going to go with another VPN company
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Response from developer
Hello, we're sorry to hear the difficulties you are having. Please reach out to management@strongvpn.com from your account email so we can further investigate this and assist.
Excellent customer service
My service in China was very good, but then was blocked by the government. After checking with customer service, they provided a customized fix that got me back on-line immediately. Best service to bypass the great firewall.
Linda C
Always works, helpful service, no reason to change. StrongVPN is a keeper
The best vpn ever I had since 2012
I’m really happy to be Stringvpn user since 2012, even on beside I have tried couple of other ones like vpn unlimited or nord.
All are craps with not friendly costumer service or not working in Iran.
This guy’s gets updated and adjust itself by new filtering protocols in Iran, best panel, best pc and mac apps and even not nagging when you are sharing your account with someone momentarily!
In addition, I really trust stronvpn as I haven’t had any breach of my data’s confidentiality as I’m running all of my bank and other important information through strongvpn.
All are craps with not friendly costumer service or not working in Iran.
This guy’s gets updated and adjust itself by new filtering protocols in Iran, best panel, best pc and mac apps and even not nagging when you are sharing your account with someone momentarily!
In addition, I really trust stronvpn as I haven’t had any breach of my data’s confidentiality as I’m running all of my bank and other important information through strongvpn.
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Great service and great support
We’ve used this for 4 years now with almost no problems and the few times we had an issue the customer support staff responded quickly and was super helpful. Highly recommend!
