IPFS Connect User Reviews

IPFS Corporation

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Needs scheduled payments

I am a very busy business owner and rely heavily on scheduling payments to automatically happen so I dont forget or am late. Would be a 5 star rating if scheduled payments was implemented.

FooManPOO

5 years ago

2 accounts

I have the same comment which was written 1 year ago and I note the app has not been updated.
I have 2 accounts for 2 separate businesses and 2 logins.
When can we see an update that will ease my payment process?

Tobes57

5 years ago

Response from developer

Thanks for your review! The development team has been notified of your request. If you're having trouble with notifications or payments you may be able to work out a solution that works better for you by contacting your local IPFS branch. You can find their contact info on our website at ipfs.com/contactus

WHY ADDITIONAL FEES???

I love the app so much because you can see all your account details, but the only problems is the extra fees you want to charge for online payments. And why you don’t add an option for monthly automatic payments? I think you should add it and that will be much better. So I’m for that to give you 100% 5 gold stars ⭐️

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Mor Talla Samb

5 years ago

Response from developer

Thank you for your feedback! We will pass along your feature requests to the development team, and hope to satisfy this request in the future. Unfortunately there are extra costs charged by service providers we use to process payment methods like credit cards and ACH, but we’re happy to try to help you find a better payment method to minimize any extra fees if you contact your Account Executive. - IPFS

Quick and easy

I love this app it has me ontime all the time

Phit4life

5 years ago

Terrible service

I can’t submit payments over the app as it says “Please wait” for hours. They are also very difficult to speak with over the phone as their automated number does not work. I am very dissatisfied with their service.

behddh

6 years ago

Automatic payments

Unable to set up automatic payment schedule

12 gallon

6 years ago

IPFS

Bob Hoogendam with IPFS set me up. I love how my customers can make mobile payments! Rod

Rod loves dogs

6 years ago

Excellent App !!!

One of the best I’ve encountered. Haven’t come across any deficiencies requiring correction ! Good job

Rivrok

6 years ago

Hate it!

Wish this company had never taken over the previous one I had. I don’t like they’re payment options. I am very disappointed that I have to pay a convenience fee for making my payment online regardless if it’s by credit card or check. When I called to complain I got nowhere and the agent didn’t even know for sure if setting up autopay will be the way to avoid any fees, the only thing she knew for sure is to mail it in by snail mail and you have to make sure it doesn’t get lost or get their late or your paying penalties! I will be speaking to my agent and see about looking for a different carrier. What’s the point of having the app if I have to pay fees to make a payment? Ridiculous!

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Raquelr52

6 years ago

Response from developer

Hi Raquel - Unfortunately there are extra costs charged by service providers we use to process payment methods like credit cards and ACH, but we’re happy to try to help you find a better payment method to minimize any extra fees. Please email us at imperialpfs@ipfs.com with your account information and we’ll make sure you’re connected with someone who can help. –IPFS

App problem

Hi I just switched my phone to apple latest version. I downloaded the app but it’s not opening up. I was wondering if someone can help with that. Thank you

jabbran

6 years ago

Response from developer

Hi jabbran - We were having some glitches with iPhone X for a while, but we've resolved the issue. Try deleting and reinstalling the latest version of the app. Thanks! IPFS