Facial recognition failing
Just received a call to make payment. Always have paid through app. Facial recognition not working.
Disgusting Employess and Company
You would think with all that is going on right now, especially with transportation companies, they would offer some kind of help. NOPE!!! They’re too self absorbed to care about anyone else. They belong in the gutter with all the companies they are destroying right now. They definitely don’t have ANYONE working there with a conscience. They tell themselves it’s just a job while they destroy the livelihood of their clients. Absolutely horrific!
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IPFS is the best!
The customer service representatives are helpful and friendly. I really enjoy doing business with this company. I am a very satisfied customer.
App is unusable.
Went to use the app and I can’t sign in with Face ID or password. It just keeps cycling through that page. I really need this app.
User
Very good- easy to use.
Terrible app
Why can’t I set automatic payments? Why can’t I access my bills?Totally user unfriendly
My payment it’s today November 27/19. They send me an Tex said late payment.
I do not recommend this company to anyone they just had to pay them today, they already put me that I have a late payment, I have to change for another company very bad experience.
Business as usual
I really like the convenience of this app to be able to view my account, see balances and pay premiums with the click of a button. Great app.
Don Nelson
Wish it had a feature to chose a FUTURE date for payment. Otherwise, it’s pretty easy and fast.
Love it but
Love the app but won’t let me delete a bank account that we haven’t had in years and it always defaults to that account. So I have to really pay attention when paying the bill and the support team isn’t helping. I’ve tried serval times to get help and they aren’t. And when the finally suggested something, that didn’t work, now it’s radio silence from them
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Response from developer
We're sorry you're continuing to have this problem! A new ticket has been opened with the development team. Currently, the mobile app does not have the ability to remove accounts, however you can go to ipfs.com in your mobile browser, click on the box in the upper left hand corner and choose "Request full site." By logging in this way you should be able to add or remove accounts. If you continue to have trouble, please send your account information to imperialpfs@ipfs.com so we can look at your specific account.
