O2 Mobile User Reviews

O2 Mobile
O2 Mobile
Old Second National Bank

Top reviews

No Touch ID after update

So the app was updated 3 days ago and now even after resetting my password Touch ID doesn’t show up even as an option in settings.

New update is bad

When I first got the app some months ago it was great, everything worked. Now with the most recent update I have to log in every time because the Touch ID keeps cancelling out. Very frustrating!!!!!!

Touch ID

In the last week, I haven’t been able to use the Touch ID. I enable it and it doesn’t work. Please fix.

TouchID

What happened to the ability to use my fingerprint to login- I have gone through the enabling process over 20 times and yet it refuses to stay on!!! So inconvenient!! Please fix it!

Worst app ever for a bank

App always cancels finger ID now won’t relearn finger print at all . Chase app always works . Time to switch banks , worried about security with old seconds app also if log in can’t be fixed

Old Second

It logs me out and says there is an error after the Touch ID like twice a week. I use Touch ID just often enough where I can’t remember my info to log in. It’s a hassle to go through all my paperwork. I have logged in using he correct info and it claims that I’m not and it freezes my account. FIX THIS.
Update: it isn’t even the Touch ID or password thing anymore, it just says service failure and logs me out like once every other day. It is terrible. This needs to be FIXED.
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It ok until....

After the update when I got to check my account it said I put in the wrong password when I know I type it correctly and I try to do it on the old second bank website and I got in my account on the first try. Please fix it.

Worse

New interface is asking security questions I never had answered before. Can't access the ones I have done. Error codes pop up when putting in info to check savings.

Login

Keeps saying password is incorrect when it isn't!

App is Awesome!

O2's App is great! Not only can I make deposits and P2P's but now I can use the Touch ID feature instead of having to remember my ID and password!! Way to go Old Second!

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