Stock Yards Bank Mobile User Reviews

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Leave a Review Stock Yards Bank Mobile
  • Okay But

    The app itself is great. The actual accounting policy on how pending transactions are handled is horribly confusing. You can not get a true reflection of your balance with pending charges. Maybe the developers of the app should assist the accounting team to make that process accurate.
  • Overall really nice

    Overall I really like the app! Pretty efficient and easy to use. My only complaint is after a certain time in the evening on on weekends you can’t transfer money. It schedules it for the next day which can be inconvenient in a pinch.
  • App is terrible

    There have been two occasions where my card declined and I went to check if I had money in my account and the app would not load both times. So inconvenient at the time you need it most. I have never had these issues with any other banking app. Our bank was bought out by stock yards so we had to switch over and small local bank app we use to use was so much better then this.
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  • Online banking

    When my best friend, several years ago wondered why I still sat in a pile of bills envelopes and stamps with check book and drove myself crazy. I asked what else could I do . I dreaded it every month. WOW, she introduced me to online banking and bill pay. I am very happy with this. YAY!
  • Good, but.

    The app performs the necessary functions, but falls short when it comes to customization. Specifically, notifications. I would expect to be able to get real-time feedback on account activities. The only notification option is once per day, and a generic note that my criteria for debit or credit has been met. I would like it to be like all my other credit cards and get immediate feedback on activity based on my chosen criteria.
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  • Improved but needs polish

    It seems the software just can’t remember the Face ID vs Touch ID every time I open the app. Frustrating. Also it seems that internal account to account transfers don’t show up in the app for a day or so. I miss my last banks response time , which was bought out by SYB. Moving between accounts was updated on the fly.
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  • Multiple account users need bank assistance in setup

    Setting up an individual account or accounts with the same TIN or SSN was no problem. My situation, however, involves both personal and numerous business accounts with unique TINs that I was unable to add to app without the help of the SYB IT team. Within 24 hours, they managed to overcome their system “glitch” and get all my accounts and loans listed and accessible without further problems. It’s a fine tool to have in my pocket and gives me great accessibility while out of the office and away from my computer. 100%, just like their overall banking experience in person. 👏👏
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  • Great app!!

    I have a Checking, Savings, and HSA account. I can freely move from one to the other and do transfers, when needed. My wife has access to both of my daughters accounts and her mothers. See can easily see balances and do transfers. We love it!!!
  • This app is useless.

    Trying to get external accounts and transferring money back and forth is way more difficult than it should be. It’s hard to track the money and takes up to a week once you submit the request. Also, when I wanted to add an external account in person, no one was able to help and recommended I call customer service...... There’s no customer service at the branch location?
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  • Bank App

    I like it. Wish it had my full account number & routing number listed to make it easier when I need it. It only shows the last 4 numbers of your acct and the routing number is on a whole other stock yard website. Transfers are easy and the text a representative is a great feature. Also, wish the app had the feature to lock your cards.
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