Leave a Review OnSwitch for Philips Hue
Good app mired by some bugs
The app has nice scenes and solid layout. The current version is placing the lighting scene I select to all the lights in my home, even though I have selected a smaller group of lights that I want to control. So while in this app, If I choose my office lights, and then pick a scene, the scene turns on (reverts my group to “all lights”) all the lights in my home. Less than ideal.
Update: The issue I was having was a result of misunderstanding the user interface.
Still it’s well worthwhile for anyone enjoying Hue lighting and wants to have even more fun with their setup.Show lessDeveloper Response
Hi Essense. The app itself is designed to work exactly as you expect. Here’s the “trick”: on the Groups screen tap the *name* of the group you wish to control (rather than the switch). This selects the group to control. Let us know if this clears things up for you! (We’ll work on clarifying this interface.)After 2 years paid, I’m deleting it
Newer review: I’ve used this app for 4-5 years and I’ve used it at least 2 full years paid. It’s not worth the money. I can’t justify paying for it anymore. Going to find a better app that is cheaper to use long term.
New review: Updated the app and it works again while the app is not open. Love this app for holidays. Old review: Used to work great but now it only works when the app is active. When the phone locks or switches a apps it stops.Show lessDeveloper Response
Thanks for your feedback. It’s very helpful. We appreciate that you are a long time user / supporter of the app! We listened to you and others on this issue. Our pricing has returned to our original price.DO NOT DOWNLOAD (update)
(2nd update to dev response) this is 100% your app causing the issue. We’ve spoken in the past and it seems to still be an issue for your development team. Besides that issue… the functionality of selecting which light group to use is inoperable. When you try to select a light group it automatically selects a scene that you tried prior that’s somehow saved to that light group now, instead of the scene you’re trying to select. Extremely inefficient/clunky app that seems to have multiple development issues, and one massive issue that deletes all your HUE lights from the HUE app.
___________
(Update) THIS APP WILL COMPLETELY WIPE YOUR ENTIRE HUE APP FOR YOUR HOME!!! ALL LIGHTS CONNECTED. ALL SCENES. ALL CUSTOM SETTINGS. DO NOT DOWNLOAD I’ve had this app for years and it’s been an ongoing issue with this app. It seems incredible, until it erases everything for the 12th time and you need to completely reinstall everything on your hue app. MASSIVE ISSUE!!!! ———————— I love the dynamic scenes in this app so much, but there’s a glitch in the app… whenever I use the app it completely wipes my Hue lights. I need to reload then all, organize them, set every one of my scenes again, reset my remote, etc…. It’s a HUGE issue and pain to do each time. Because of this (no matter how much I love this app) I can’t use it. I paid for a year and I need to delete this app.Show lessDeveloper Response
Thank you for your review and sharing your experience. While it’s highly unlikely OnSwitch caused the issue you describe we’d like to understand it. And do what we can to help you resolve your system issue. We’d also like to give you a full refund if you are unable to use OnSwitch successfully. Please contact us at support@getonswitch.com and we’ll make things right for you. Regards!