OnSwitch for Philips Hue User Reviews

OnSwitch for Philips Hue

Buzzhaus, LLC

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Reviews Summary

Positive highlights

🎨

This app hasWide variety of creative and unique lighting scenes

🔍

This app hasIntuitive and user-friendly interface

🔊

This app hasSeamless integration with audio for immersive experiences

🌟

This app hasRegularly updated with new scenes and features

💻

This app hasSupports multiple Hue bridges simultaneously

🌍

This app hasAllows controlling lights throughout the house with ease

🎉

This app hasExcellent for setting up holiday and event-themed lighting

🔌

This app hasWorks flawlessly with Hue lights

Negative highlights

💰

This app hasSubscription model and individual scene purchases can be expensive

🔒

This app hasLack of ability to save custom light groups and scenes

🔁

This app hasIssues with the app overriding other lighting controls

🐞

This app hasOccasional bugs and connectivity problems with newer versions

🔇

This app hasNo mute button for sound effects

🔍

This app hasDifficulty finding and organizing purchased scenes

🚫

This app hasRemoval of previously purchased scenes without warning

Top reviews

Most RecentHighest RatedLowest Rated

Terrible!

Doesn’t connect! Waste of time.

Hollinghurst

2 months ago

Response from developer

Thanks for this bug report! Please contact us at support@getonswitch.com. We will get you up and running.

BEST EVER

It takes a lot for me to take time out and do a review. With that caveat, I just wanted to say that this has been perhaps one of the absolutely best put together software’s I have ever come across. The GUI could use some TLC but everything else is absolutely mind blowing. Reliability and operations was a breeze.

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FluteHypnosia

2 months ago

Good app mired by some bugs

The app has nice scenes and solid layout. The current version is placing the lighting scene I select to all the lights in my home, even though I have selected a smaller group of lights that I want to control. So while in this app, If I choose my office lights, and then pick a scene, the scene turns on (reverts my group to “all lights”) all the lights in my home. Less than ideal.

Update: The issue I was having was a result of misunderstanding the user interface.

Still it’s well worthwhile for anyone enjoying Hue lighting and wants to have even more fun with their setup.

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Essense

10 months ago

Response from developer

Hi Essense. The app itself is designed to work exactly as you expect. Here’s the “trick”: on the Groups screen tap the *name* of the group you wish to control (rather than the switch). This selects the group to control. Let us know if this clears things up for you! (We’ll work on clarifying this interface.)

After 2 years paid, I’m deleting it

Newer review: I’ve used this app for 4-5 years and I’ve used it at least 2 full years paid. It’s not worth the money. I can’t justify paying for it anymore. Going to find a better app that is cheaper to use long term.
New review: Updated the app and it works again while the app is not open. Love this app for holidays. Old review: Used to work great but now it only works when the app is active. When the phone locks or switches a apps it stops.

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darbsllim

a year ago

Response from developer

Thanks for your feedback. It’s very helpful. We appreciate that you are a long time user / supporter of the app! We listened to you and others on this issue. Our pricing has returned to our original price.

DO NOT DOWNLOAD (update)

(2nd update to dev response) this is 100% your app causing the issue. We’ve spoken in the past and it seems to still be an issue for your development team. Besides that issue… the functionality of selecting which light group to use is inoperable. When you try to select a light group it automatically selects a scene that you tried prior that’s somehow saved to that light group now, instead of the scene you’re trying to select. Extremely inefficient/clunky app that seems to have multiple development issues, and one massive issue that deletes all your HUE lights from the HUE app.

___________

(Update) THIS APP WILL COMPLETELY WIPE YOUR ENTIRE HUE APP FOR YOUR HOME!!! ALL LIGHTS CONNECTED. ALL SCENES. ALL CUSTOM SETTINGS. DO NOT DOWNLOAD I’ve had this app for years and it’s been an ongoing issue with this app. It seems incredible, until it erases everything for the 12th time and you need to completely reinstall everything on your hue app. MASSIVE ISSUE!!!! ———————— I love the dynamic scenes in this app so much, but there’s a glitch in the app… whenever I use the app it completely wipes my Hue lights. I need to reload then all, organize them, set every one of my scenes again, reset my remote, etc…. It’s a HUGE issue and pain to do each time. Because of this (no matter how much I love this app) I can’t use it. I paid for a year and I need to delete this app.

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JCsofresh

a year ago

Response from developer

Thank you for your review and sharing your experience. While it’s highly unlikely OnSwitch caused the issue you describe we’d like to understand it. And do what we can to help you resolve your system issue. We’d also like to give you a full refund if you are unable to use OnSwitch successfully. Please contact us at support@getonswitch.com and we’ll make things right for you. Regards!

Best HUE Light App

Best App for controlling Hue lights. Great presets and the team is always coming up with new themes. Worth the subscription!

Vancouver Jordan

a year ago

Taken away the one feature I use.

I can no longer use my remote switch. I don’t want the other stuff.

Fish Gaga

a year ago

Response from developer

Hi FG, we haven’t removed any features like that. Though we aren’t exactly sure what you are referring to. Contact us at support@getonswitch.com and we’ll be happy to dig in and see if we can correct this issue for you.

Don’t waste your money.

You can’t save a group of lights so each time you wish to start a light show you need to recreate the group of lights.

PJG1958_23

a year ago

Response from developer

Yes, this is a problem with LIFX bulbs only at the moment. Not with Hue. We understand how frustrating this is. Our app hasn’t changed and this used to work perfectly. It’s likely related to an iOS update breaking LIFX’s software development kit or a LIFX firmware update. We are working on a fix.