Terrible App
The company is great but the app is terrible. One of the worst apps.
This app doesn’t use technology efficiently and Bancserv employees do not care about feedback
I have asked multiple employees to add a feature to send a reminder as a fail safe, but all of them more or less ignore me or tell me to go pound sand (they say it without saying it….but they absolutely ARE saying it)
Most of the other notary apps and websites have a little more contact to help you out…..so that let’s say you’re highly distracted when you accept a signing and you forget to put it in your calendar (especially for same day signings!!!), the other sites and apps send more contact in the form of emails or some kind or reminders.
Bancserv refuses to do so. They do not even want to add a feature to make it easy to add a signing to your calendar like some of the other companies do, i.e. Amrock, Signature Closers etc where all you have to do is hit a button to add it to your calendar. Other companies welcome feedback and work on improvement, but Bancserv tells you to pound sand if you ask for improvement.
Most of the other notary apps and websites have a little more contact to help you out…..so that let’s say you’re highly distracted when you accept a signing and you forget to put it in your calendar (especially for same day signings!!!), the other sites and apps send more contact in the form of emails or some kind or reminders.
Bancserv refuses to do so. They do not even want to add a feature to make it easy to add a signing to your calendar like some of the other companies do, i.e. Amrock, Signature Closers etc where all you have to do is hit a button to add it to your calendar. Other companies welcome feedback and work on improvement, but Bancserv tells you to pound sand if you ask for improvement.
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What’s happened?
I am encountering the same problem. The app keeps going blank and I have to reload it several times a day, also causing me to miss signing offers.
Constantly crashes
I have to reinstall this app sometimes 2-3x a day. Restarting your phone will sometimes help. Please fix
Freeezes!
This app is not working properly. I get notifications and it automatically freezes and the screen is blank. I literally have to delete the app and re-download it to respond to a request!!
App not productive with IOS
App does not work well with iOS at all. I have to delete the app and download again frequently throughout the day causing me to miss many opportunities.
Very poor quality
I’m sorry but this app does NOT work. You get a notification but then the screen is blank and the app freezes. You can’t see the assignment. By the time you uninstall and reinstall the job is gone. I can’t recall the last time I got a job from Bancserv through this app. I wish someone would care enough to ask IT to fix the app.
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Rosa
I have to be deleting and reinstalling 3x or more DAILY. I was told the fix was going to be done earlier this week but just finished reinstalling it.
Not reliable app
Something has happened to this app you can open it only once a day to except an order without having to remove it from your phone and reinstall it or shut your phone off and restart your phone. I have called Bancserv and informed them of this and they say there’s nothing wrong with the app. I’ve talk to IT people that work for other companies and they said there is definitely a problem with the app. They are not looking at. They are not talking to their IT people about I wish they would fix it I miss more work offers because I can’t get the app off the phone and back on the phone fast enough to see what I’m being offered. This is unfair to notary specially ones with my experience and level of expertise please fix your app!
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No way Im competing with a human finger
I literally hold my phone in my hand press accept immediately and I still cant secure a signing. I truly believe I am competing with a app bot.
