Leave a Review Smart Thermostat by NV Energy
App is unreliable
I often adjust my thermostat on the app and it fails to actually make the change on our wall unit (and thus our AC unit or heater) rendering it useless when away from the house. I’m also unable to set the “away” schedule—it just reverts back to the standard schedule. The app is totally worthless, except to check and make sure NV energy hasn’t involuntarily put us into an “energy saving” event.Show lesssprty3
Horrible
This app stinks. Most of the time the settings I put in on the app don’t ever go through and it just reverts to your old settings or makes up its own settings. I keep my thermostat high in the summer, like 80 to 82, but NV energy will still bump my thermostat up to 84 on its energy saving days. I can understand doing that to people who have their thermostat set to 60s or 70s, but not when it’s already at 80. Trying to kill my pets? I mean, I hate them but I don’t want to kill them.Show lessCossack96
Horrible
Renting a house with an NV energy thermostat. The old tenants Settings are saved and the AC goes on at midnight and 6 am and I can’t reset the setting. The app/ website doesn’t let me register and when I call their system hung up on me. This ridiculously bad, this system that is supposed to save energy is wasting energy.Show lessLjallday83