Scan n Go User Reviews

Information Resources (Australia) Pty Ltd

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Scan n go

Enjoying finding my way around this app. Would be an added bonus if you could pause and come back to what you scanning. I accidentally closed the app and when I went back in all the items I had scanned were not listed and so I had to start all over again:)

Looking forward to the benefits

Nicks greatest

10 months ago

Response from developer

Thank you for your review. We're glad to see that you're enjoying the SCAN n GO app. We forwarded your feedback to the management. Thanks for the feedback.

Barcodes don’t scan

The barcode scan function is so poor it’s basically useless. Won’t focus on the barcode. I don’t think I will be able to participate because I don’t have time to mess around trying to get barcodes to scan.

Also, when adding price the keypad is covering the quantity and submit functions, and there is no keypad option to click “next”, requiring touching the screen and scrolling that is awkward when only one hand is available.

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Louiseallana

a year ago

Response from developer

We sincerely apologize for the trouble you've had using our app. We'd be happy to take a look into this for you, please contact us at panelhelp@iriworldwide.com.au. Thank you.

Glitch whilst scanning

Need assistance for the ‘scan and go’ Application as there is a glitch while I scan. It doesn’t allow me to put the number of items on my scan and go application.
How do I contact you or how soon can you get in touch with me about this Application!! I need immediate assistance

chuttie

2 years ago

Response from developer

We're sorry to hear about this. You can adjust the quantity of the scanned item by clicking on " Done" clicking on the pencil and entering the quantity. Please check the link below for more info: https://bit.ly/42uefS8 Please feel free to reach out to us at panelhelp@iriworldwide.com.au

Scan & Go APP Review

The scanner seems to scan items a little too fast but works well with most shopping items, but the problem I found is that it will not scan a full shopping receipt. I have tried scanning the receipts from Woolworth after purchasing through the checkout as a single shop instead of individual items and it would not pick it up nor could I enter a full barcode number on the receipt. Other than that I’m still waiting for my bonus $20 gift card as promised after signing up.

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Middy"z What's App review

2 years ago

Response from developer

We apologise for the inconvenience. At this stage, our Scan n Go app is not compatible for scanning receipts. You will need to scan the barcodes on the items. For the $20 gift card, once you have scanned for 7 weeks, you'll have enough points to redeem through IRI Shopper Panel website. Please reach out to us if you have any question at panelhelp@iriworldwide.com.au . We are more than happy to help.

Great program but….

Unfortunately ever few months the app won’t transmit, saying it can’t connect to my internet. I have to delete the app and then reinstall. I not only lose all my favourites and have to redo them, I lose all the info of the shop I just scanned and have to start again. It’s so frustrating and some times I don’t have the time to redo.

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Scoob187

3 years ago

Response from developer

Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at panelhelp@iriworldwide.com.au. Thank you.

Needs improvement

In theory, it’s great. However THE most annoying, frustrating, time-wasting feature is the fact that this app gives you FIVE seconds and then tells you no barcode was detected so you need to say ok and try again. Only people like super man take less than five seconds to read the receipt, find the item, get the app to actually focus and read the barcode so you can add the price. TAKE OFF THE FIVE SECOND LIMIT- as really what is the point of it??

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LeMontyT

3 years ago

Response from developer

Thank you for your feedback, we are always looking for ways to improve the Scan n Go app and will pass this onto the management team to review

Scan and go

Since the update, things have changed. Not always for the better.
Why did you change the way we scanned items. It now takes longer to do the same job. Having to press for a scan for every single item takes time. Used to be able to place camera over barcodes and it added up. Not happy about having to do this every time.
Why can’t we add non scannable items now?
Older version did do it better.
Why not give the user a choice, continuous or singular scans.

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Whatdoyouwant?

4 years ago

Response from developer

Hi, We're really sorry to hear about this and have forwarded your feedback to the Management for further checking Thank you so much for your valuable feedback

Missed items not scanned before transmission

Sometimes I miss scanning a product before I transmit, then I remember the item. So I can’t then scan it and I worry you don’t except my transmission. We shop almost daily for something with my busy household. I don’t always get any notifications that it’s been excepted. Anyway I’m still daily new trying to work my way around it. I think it needs a total items scanned to see it matches the docket.

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mum and nan of many

4 years ago

Response from developer

Thank you so much for scanning & for using our Scan n Go app. You can always checking your scanning history through your account with IRI Shopper Panel Please let us know if you've any questions and we're more than happy to help

Great app

I think this app is amazing as I have tried many other apps that pay you and so far this one is the best. You just have to scan a couple of things a week and you get 300 points and because I got the starter bonus I got an extra 4000 points by the 7th week of scanning which makes all your points add up and you will have enough points for a 20$ gift card. This app is definitely the one that is the fastest of getting your money and it’s super easy. I highly recommend it if your broke.

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jack37824

4 years ago

Response from developer

Thank you so much for your nice words. We're really happy to have you in our Shopper Panel Please let us know if you've any questions and we're more than happy to help

Quantities Needed

I buy in bulk. If something doesn’t have a barcode, like my bread, I have to manually put in the price each time I put in a loaf. Sometimes I only know the total price. Sometimes I forget if I have inserted 6 or 7 loaves. I actually get lazy and will just put 1 loaf for $12. Which isn’t a true reflection.

Fruit and Veg should be similar with the weight given then the price. I can spend $2 at the fruit shop on tomatoes and get a kilogram but for $5 at the supermarket I’ll get half that amount. Again, not a true reflection of my shopping habits.

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Andy Roos

5 years ago

Response from developer

Thank you for the feedback, and please feel free to reach out to us on Panelhelp@iriworldwide.com.au or you can visit our website for more information on our website.