CCU Mobile Banking User Reviews

CCU Mobile Banking

North Island Financial Credit Union

Productivity

Finance

Reviews Summary

Positive highlights

🚀

This app hasConvenient and easy to use app

🔒

This app hasSecure with Face ID login

📱

This app hasAccessible on-the-go from mobile device

💰

This app hasAllows for quick transfers and bill payments

🗂️

This app hasProvides detailed transaction history

🤝

This app hasExcellent customer service at branches

Negative highlights

🤷‍♀️

This app hasInconsistent mobile check deposit functionality

🔍

This app hasLack of clarity on which debit card was used for transactions

🔒

This app hasRecent update removed Face ID login option

🛑

This app hasZelle integration issues with pop-up not fully visible

🕰️

This app hasDelayed transaction updates and balance display

🚫

This app hasLimited features compared to other banking apps (e.g., no online check ordering)

Top reviews

Leave a Review CCU Mobile Banking

Having issue with mobile check deposit
Mostly love this app
But recently I am having an issue with the mobile check deposit function

I am able to get to the point of taking a picture of the check and then the screen goes out of focus and a warning pops up that I need to rotate my camera
I have tried all levels of fix both in my camera app, in the credit union app, restarting phone, deleting app and reinstalling. Nothing appears to be working. This only changed in the last month or so.

Hoping at developers can assist
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Daya-fast8-working
2 years ago
Great app but could use a few small features.
As a customer with usbank I was spoiled with push alerts every time I used my card. I’d love to see CCU’s app do the same. It helped greatly with keeping track of what I’ve spent throughout the day. Things that would be useful would also be a dedicated Zelle button on the bottom navigation bar. But my main thing would be alerts for purchases.
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r00ted0ne
2 years ago
Camera not working using Mobile Deposit on iOS 16.0.3
Camera no longer working during mobile deposit. Keeps asking you to rotate your screen and you cannot exit out of this mode
Lpvp2011
2 years ago
User-friendly
Use it friendly and I love the secured mail system that’s usually being done instantly ;)
Porter Bunz
2 years ago
Convenient easy to use
Super convenient and way to use.
Komit
2 years ago
Love my NICU, super easy to navigate and fast.
Extremely fast, convenient and easy to use!
Puttz Springa
3 years ago
CCU Mobile App
If I could give it no stars, I would. The app is so glitchy and there are constant error messages. In this day and age, their online banking system should be way more efficient so that people won’t have to go in to their locations to do something as simple as depositing a check. I consistently have issues depositing checks because the system can’t read the date, the amount, the endorsement, etc.
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DumbNicknameIHaveToEnter
3 years ago
Easy to use, great service
I really love CCU and the app is easy and functionally simple. Great service from this credit union.
#compulsory5stars
3 years ago
What happened to Face ID?
The new version of this app eliminated the Face ID
login option. And it was going so well up until this point, guys. Please bring it back.
B-Billy
3 years ago
Great Apo
Use all the time highly recommend. I like the convenience of using the ap. Functions very well
jasond1979
3 years ago