Luxy User Reviews

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  • Don’t recommend.

    Halppp!
    How do delete this app? Honestly the worst dating app and the MOST EXPENSIVE. On a serious note though, whoever looks over these reviews, can you please delete my ever being existent on this app. My primary photo is a picture of a cartoon dog. Yep! That’s me. I don’t even care about the $100 wasted. You can keep it. Its not like I would get it back from you people anyways.
    Total waste of time and money.
    The 55 year old from Equador can keep his rose. Thanks.

    1st review:
    While I like the concept of the app, it’s just not feasible. I have 200+ likes, lots of messages. That’s great and all but these people are not even from my own state of residence, let alone my country! There are no preferences you can set to allow who sees you. You can only hide yourself and allow only people you’ve liked to view you.
    For me, I am looking for a setting where you have only those people who are age/location desire to view and send you messages. That’s not the case on this app.
    Also, not a lot of members from “nearby” when I look under that section. I keep seeing the same faces.
    I’m not here to find someone with money, it is just another app I was trying. Nothing to brag about. I’ve had better experiences with other apps for connecting with people.
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  • My Account Was Disabled For No Reason

    So I’ve literally only had this app and an account for two days, my account was verified and I was pretty excited to try it out. I received a notification that my account was blocked, it didn’t give me a reason but told me I could contact customer support about it. I contacted them and was told it’s because my account was reported for being “inappropriate”. Number one, I didn’t have any inappropriate pictures posted and number two, I had never sent any inappropriate messages. The only reason I can think of that it would even get reported were because of the old men I didn’t reply to with their messages and gifts. Customer support did not offer to do any type of investigation into these claims, which would prove I’ve done absolutely nothing wrong, but just blocked my account completely. Pretty pathetic customer support if you ask me. Do some better investigations into outlandish claims before blocking a persons account when they paid $90 to be a member to begin with!
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  • The Perfect App for Classy, Sophisticated & Goal Driven Singles

    I usually never leave reviews, I must say Luxy fits its description to a T. It’s a unique; sophisticated; beautifully designed app. I love the Simple; yet Elegantly beautiful design & features of this app. It is well protected & verification makes the user feel a sense of privacy as well as security about who they are matched; as well as communicating with. It also has mini games to get prizes, gifts, and rewards which adds a thrill to this app. It is definitely worth getting, it is a selective process so this app is designed for safety & verification. It is worth the waiting process if you really want to be apart of the Luxy Community! Remember to be your truest self when going through the process, there are no fake accounts and there are strict guidelines you must follow ! I love this app and I don’t regret getting it at all! There is also upgrade options for more features once you are selected ! I highly recommend this app for people that are driven & want to make serious and safe connections with others ! 5 stars all the way !
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  • Great app!

    Easy to set up and good quality men on here!
  • We’re getting married!!

    I got on here 1 year ago. It works much better than I expected. Nicely designed and friendly to use. Love the way they get people to match each other.
    I read that they're the leading millionaire dating site so I gave it shot. I signed up and linked it to my Facebook. I made a profile and posted some nice pictures of myself. That has brought me a lots of praise from my matches. Yeah, I've been getting many positive responses on this app. And that's why I choose to leave my review here. Brilliant experience! I waited for 1 to 2 hours to get my first match, my neighbor. He lived next door to me, but we had never interacted with each other. After chatting on Luxy for 2 days, I finally knocked at his door. And now we've been together for 3 months. He's a a real gentleman, always make me the number one priority. We both love kids and are planning to have our own babies soon. I'd love to invite you from Luxy team to our wedding. Would you come that day? Who should I contact for sending my invitation? It'd be so glad to have you guys there to witness and celebrate on our wedding day.
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  • Dubious

    I was vouched in after 24 hrs without any problems but during the wait time I had every visitor from the Hot list of people, all v attractive men. They’re clearly making v attractive profiles to view your profile to make you think every guy on this app is like that to get you to pay for Luxy Black membership. After I was accepted it went downhill... a lot of older or usual tinder types - hardly elite or exclusive judging by the rest of the profiles. I had a lot of likes, views, visitors and roses the first day. By the 3rd day I literally had hardly any visitors to my profile. I’m guessing they don’t promote you unless you’re a member even if you’re hotter than their so-called ‘Hot List’. On tinder I got 28,000 likes, over 5000 on Bumble. I’d say I’m v attractive and I’m a real profile trying to find someone credible. It sounds a good idea but it seems this app just lures people to pay for membership to send scantily clad women roses who will prob never reply and rich guys treat it like a sugar bowl.

    The cards are a scam to make you buy coins. You will never land on a free membership, only 30% off a membership to tempt you to join. You only get 30 swipes a day unless you’re a member. It’s too expensive to join. There are too many people on the site. I think I would stick to other apps than date any of these shallow people.
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    Developer Response

    Dear Luxy user, thanks for using Luxy. Luxy is a dating app that only serves successful or attractive members. We keep to maintaining a high level of restriction approved by our committee of trustees. You can go to Match > click on the top right > Preferences > Choose search by location. At the same time, you can see all authenticated millionaires & photo verified members on the Verified page and chat with them. If you have any questions, please contact customer service, Luciana. She will handle it for you as soon as possible. Also, you can send us an email to support@onluxy.com. Hope it helps. Your Luxy Team
  • Can’t use any function

    The purpose of a dating app is to find a long term relationship. I was hoping this would be different from others, but I can’t even try it out. After being vouched in which I figured I had to do since I didn’t make the 200K minimum requirement for the website, I could not do ANYTHING. I assumed after being vouched in, you didn’t have to pay because you are “good looking” enough to match with the men or women who make the 200K or more, and let’s be honest most rich people want an attractive spouse. But you truly can’t do anything.... you can’t message, look at your likes to match with them, choose what CITY you live in so you don’t match with someone half way around the world. Basically all you can do is set the age you want and gender, view people who visit your profile, and go through up to ten people a day to possibly match with. How is this even condusive to finding a date? You shouldn’t even “vouch” people in if you aren’t going to let them use the services you offer without paying. If I made over 200K I would pay... I don’t and I’m trying to find a guy who is better than the 23 year old hanging out in East Village smoking weed until 3AM.
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  • It’s an incredible and creative dating app!

    I am a single female who just joined Luxy. It is a very user friendly app that has a lot of fun creative ways to keep people engaged and wanting to play with it every day! From enjoying the feeling of getting roses sent to you from admirers to having fun playing mystery cards to try to get prizes that help boost your visibility to others, Luxy is beyond the other dating apps out there. Also the quality of people on the site is very high due to Luxy’s vetting process. I have spoken to many professionals who are truly interested in getting to know you! Normally I get bored with dating apps, but the creativity, beautiful look of the app, fun games and great people on the site assure I will be sticking around. Kudos to Luxy!
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  • Maybe someone will answer here?

    So I was so excited about this APP! The idea seemed great, right? Well... now I am not so sure. I was “approved” and “vouched in” after 24 hours and was excited to try this APP! I received my first set of “matches” and actually started speaking to someone nice! And then all of a sudden I was locked out of my account? With an error message that I either had “fake photos” or I “violated terms” ... For one the photos are 100% mine and two, I only spoke to one person on the APP (and I did not violate any terms) the communication was simple between us i.e “how are you, what do you do for work, etc.” So I understandably was confused. In the APP it said to contact customer service via email if you felt that the lock out was by error. I emailed them right away and received an email back within a few hours telling me to reply with my log-in and email and they would explain why I was locked out of my account (which I did) and then no reply from them. I have sent several emails since then and have not received a response. I have however received emails telling me when someone has matched with me but I am still locked out from viewing it. I really hope that this is just an error and this issue can be resolved! I would love to actually use this APP and give it a proper review. I was really excited about using this APP but have been so disappointed with these results.
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    Developer Response

    Dear user, Luxy is the exclusive dating app for successful people. We constantly work on optimizing our services. But if people on Luxy violate our guidelines we have to suspend their account and deny access to the community. Luxy is a safe community to connect with like-minded singles. To keep it that way, all users have to follow this guide to a T. https://www.onluxy.com/static/guide.html#/ After checking your case, I am not able to re-open your account. You can take a look at the guide and you will know why your account has been blocked. Thanks for understanding. The Luxy Team
  • Unethical Site: MISTAKE COST ME $500!!!!

    I wanted to try the site short term. I accidentally chose the wrong subscription term and without realizing it, had chosen a year subscription instead of (1) month...for $499!!!!! What the hell?? Of course I don’t want to pay FIVE HUNDRED DOLLARS to try a dating app!!! I realized my mistake and tried to cancel or even adjust the subscription in under 24 hours. When I reached out to their “support” email, I was told there was “nothing they could do”, and that the terms were stated clearly on the subscription page. Let’s be honest: they can do whatever they chose to do, as it is their company, so they are choosing to screw over their “members”. This is completely unethical, especially when I have expressed that I do not want this service, it was a complete mistake to hit the year subscription button, and that I do not want to pay this astronomical amount for a service that I don’t even want, especially for, yes, FIVE HUNDRED DOLLARS. This is completely absurd and I will he exposing this company and reporting this to every possible agency, including Better Business Bureau. DO NOT EVEN DOWNLOAD THE APP. God forbid you make a mistake and hit the wrong button. You might be signing over your first born child, or whatever the hell else they wish to take. Completely unreasonable and UNETHICAL. I STILL WANT MY REFUND.
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    Developer Response

    Dear user, thanks for using our service. We offer three types of subscriptions and the total price and monthly charge is stated CLEARLY on both the product page and the checkout page. Before you checked out, it's required you to confirm the subscription duration and the final price with your Apple ID. Actually, we're not able to control your decision or the way you pay it, but we have done our part to let you know and confirm those important information. Of course, you are free to cancel the subscription if you meet our refund requirements (Terms & Conditions). We're more than happy to offer you the best solution we can come up with. Thank you for your understanding

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