Leave a Review Luxy
This app is a poorly designed joke
This app is clunky, confusing, and relentless. I can appreciate a verification process. Exclusivity is the point. But it’s unclear how this verification process works. First there’s the 24 hour review. Then there’s a 15 day period and you have to receive a certain number of messages in the those days to gain access to the app. During that time, you can’t respond to any of the messages. In the meantime, everywhere you click on the app, you get relentless ads. Absolutely relentless. Harassing you to buy the paid version to skip verification. The problem is, the app has a lot of design issues, the UX/UI is hideous, and the support it touts is non existent. So why would I sink $30-50 a month for an app that hasn’t been properly developed?
Edit to address the unhelpful developer response: yes, I acknowledged the verification process in my original review. Why would I sink anymore time or money into a poor quality app? Read the reviews. You have fake profiles and bad design.Show lessMinamator
Don’t waste your money or time.
If I could give this a negative star it would get -10 stars. I read some good reviews but now when I look back they have to be paid reviews. This app is a huge SCAM! Don’t believe them when the respond back at the end of my review. So I’ve been on the app for about a month now and I believe about 95% percent of the accounts are FAKE or BOTS. Ive had guys like my page from different countries, states and they don’t engage. So the ones that do they sent me the message first asking how I’m doing? Let’s chat. Well Guess what? I write them back and they never respond. I set my location and age preference the App doesn’t acknowledge it. I got guys writing from Turkey, Pakistan, Brazil, India, a lot from LA, and Florida. Also the monthly fee is absolutely ridiculous because there are still extra fees you have to pay within the app. So each month you can easily spend about $200 or more. So take my advice and all the other 1 star reviews and try every other dating app except this one. Also if you saw this app on TikTok like I did when you look at the ad notice that there are no comments. Red Flag. Im going to figure out how to report this scamming ring.Show lessavi$90
Developer Response
Dear user, thanks for using Luxy. To maintain the community quality, we are running an anti-scam system to filter out fake accounts and scammers. If you still encounter any fake account or low-quality profile, please don't hesitate to contact us. Our content team will take immediate investigations into it. And our app is working based on your location as well as your own search criteria. The suggested matches are sorted by distance, your preferences and many other factors. If you wish to limit it, feel free to try our nearby filter or the location tools. Please contact us at support@onluxy.com if you have any further questions.Poor quality
I recently tried to sign up and I should have read the reviews before doing so. I spent a good amount of time uploading my photos, and filling out a nice bio and answering the questions for my profile to get to the photo verification process and get denied. I thought maybe something was wrong with the system when for days now it’s still saying try tomorrow but it never allows me to try again. I’ve tried to reach customer service and haven’t gotten any response. I have instead been bombarded with pop ups to bypass the verification process if I pay a large sum of money! It then said that if I get 50 messages in 14 days I would have full access for free but I’m reading some girls as recently as last week only needed to get 20! I’m well past 20 messages so that bothers me as well! It’s a sliding scale of how many messages someone needs? Based on what? The whole thing has left me wanting to just delete the app and try something else.Show lesskrystelbair
SCAM !!!!!
Downloaded this app thinking it was 50 a month and the took unauthorized $699 out and the customer service sucks they have not gotten back to me and have not responded to any of the 3 emails DO NOT DOWNLOAD THIS APP it is a huge scam they advertise on IG and deleted the only account on IG that they had THIS IS A SCAM worst customer service ever i dont even think they have customer service I called the only Number linked to this account and he said many people are experiencing the same thing and to call the cops . ???Show lessSuky app
Developer Response
Hi there, thanks for using our service. The total price and monthly charge is stated CLEARLY on both the product page and the checkout page. Before you checked out, it's required you to confirm the subscription duration and the final price with your Apple ID. Actually, we're not able to control your decision or the way you pay it, but we have done our part to let you know and confirm those important information. Of course, you are free to cancel the subscription if you meet our requirements (Terms & Conditions). We're more than happy to offer you the best solution we can come up with. Thank you for your understanding.BEWARE SCAM ALERT
TOTAL SCAM! Do not fall for this app or purchase any of the memberships on there. I first came across this app via a TikTok ad. I made an account and was instantly bombarded to upgrade to a membership to access any of the features on this app(I.e. Profile Views,MESSAGES, & updating preferences) so really if you do not fall for the constant bombarding, & harassment of encouraging you to UPGRADE YOUR MEMBERSHIP, you will literally not have access to anything on this app. It came across as a sort of secret arrangement app targeted to younger woman/ sugar babies looking for men with high profile careers. Also the “men” on there are also 1000% BOTS claiming to all have high profile careers (“CEO’s”, “President”, “Strategist”) making this app extremely enticing to any sugar babies or girls looking for a pay day. DO NOT FALL FOR THIS! There’s definitely people working for this app that are behind those profiles just to get you to spend your money on the memberships. Also all the “men” on there will be outside of your desired area. However I definitely wish I would have thought of this app first 1000% con artists! Also a 4.7 rating? BFFR Those stars are definitely bought. Make sure to read all the reviews first before getting scammed!Show lessJaszyJay773
Developer Response
We feel really sorry for not making you satisfied. Luxy is designed for high-value singles and has the most strict standards for people to join. Every new sign-up is reviewed to get in. If you have a problem with navigating our app, please don't hesitate to contact our dedicated customer service.Big Disappointment/Misrepresentation
I was very excited about this app. I was impressed with the quality and sophistication of the profiles until after a month’s use, I feel like I’ve been scammed yet again. If these men (I don’t know about the women) are who they claim, why are they still on there for so long? Many have thousands of gifts, which is another scam for more money, btw, which would indicate that they have had lots of attention over a long period of time. With all the quality women worldwide, why have they not connected with anyone? First, let me say, I’m no raging beauty, but I have had lots of interest from many, many men who supposedly have viewed my profile multiple times (up to 17 each) but NONE have responded to any gift or message, but continue to view my profile. I feel like these views are bogus just to keep you ever hopeful about meeting someone, therefore keeping you hooked and paying longer. Also, I’ve gotten so many “likes” from much younger, foreign men. I’m suspicious that it’s all about green cards for these men (and women) hoping to “hook” a wealthy American. Also, the search options are nonexistent. If I say I want to meet someone in my area, why am I getting profiles from other states and countries?!
I don’t feel like this site is legitimate and only exists as a scamming tool. They will never get another penny from me.Show lessGiGi9x99x99
Developer Response
We feel really sorry for not making you satisfied. Luxy is designed for high-value singles and has the most strict standards for people to join. Every new sign-up is reviewed to get in. If you have a problem with navigating our app, please don't hesitate to contact our dedicated customer service.Literally the WORST!!!
I am glad I only wasted $99 on a month membership! This is a total rip off! WITH a membership you get LIMITED swipes per day and no ability to set age or parameter filters! Literally the worst dating app ever!!! It is the most unfriendly user app I have ever encountered! If you are interested in matching with someone 20 years outside of your age range on the other side of the country—this app is for you! Luxy—you are a complete joke! With a membership it should be unlimited swipes—it is interesting how when you get to the end of your swipes the attractive members start to pop up 🙄 because even if you swipe left on someone (don’t like them) they count that as one of your swipes. Another thing I recently noticed is that they will alert you when you receive “a gift” but you click on the notification and it simply takes you to the site and I could not for the life of me locate where to view who gave me a gift. Luxy really??? User friendly is not in your vocabulary, I get that it’s really difficult for some start up’s, but please schedule a lunch date with Bumble😂 I would NEVER pay for another membership on this site! Absolutely ridiculous!Show lessCaligirlwith3
The worst dating app .. either really shoddy IT Developers or a Scam
This app absolutely fleeces you for money. It matches you with people 20 years younger or 2” years older who live on the opposite side of the world. Non existent likes, non existent messages, when you do get messages they disappear before you can read them … a “known glitch” you are then told by Luciano to deinstall and reinstall the app! It’s a consistent issue and aligned to the lack of likes/swipes/emails begs the question of its integrity. it’s a phenomenal amount of money to get you to subscribe to buying coins and throwing more good money after bad. DO NOT BOTHER.Show lessrippedoffbyluxy
Developer Response
Hi there, thanks for using Luxy. Our app is working based on your location as well as your own search criteria. The suggested matches are sorted by distance, your preferences and many other factors. If you wish to limit it, feel free to try our nearby filter or the location tools. Meanwhile, you can go to the Match page>tap the filter icon at the top left corner to set your age preference. And Luxy offers many free easy-to-use features. As a basic member, you are free to message your matches， which is based on mutual likes. And of course you can also choose to upgrade your account to access more advanced features. Please contact us at support@onluxy.com if you have any questions.If you’re thinking of getting this app.. DON’T
I wish you could leave negative stars but you can’t. First of all 90 percent of the accounts on there are fake or foreign. Second, you have to wait 24 hours for your account to be reviewed off rip. Third, you can choose to pay and get your account unlocked early which should give you an automatic pass right? WRONG!! You can pay the $99 ($109 after tax) to try the monthly membership and they will still block your account which locks you out. This happened to me 8 HOURS AFTER I paid the money for the membership. The customer service team is rude and very lax on getting back to you when you contact them. Then they don’t give you a refund and you have to go through Apple to get your money back. They tell you that you can appeal their decision however since you can’t get into the account to show proof that you did not violate their guidelines they’ll uphold the ban. Girl don’t waste your time on this lame excuse for an app. I got my money back but I wish I could get this whole platform deleted omg. DON’T DO IT!!! RUN!!!Show lessMichele252
Scam
I signed up for this app and had to wait for my photo to be approved once that happened I got the following message
You're so close to get into the Luxy community!
“Luxy is an exclusive dating community for high-value people around the world. Here you’ll meet high quality singles who are established in their own fields, and start a romantic relationship with them.
We proceed a very strict review, and you’ve passed the initial part of it. To become an official Luxy member, you need to get more likes from other users.
To get more likes, you can
1. Perfect your profile
2. Keep active on Luxy app
3. Interact with others
Good luck in joining Luxy community!”
The only problem is that once you start trying to interact with people the only thing that you can do is swipe left which is basically to reject people. If you want to swipe right to like someone you’re required to purchase the Luxy black. Your options are one month six months or 12 months. Considering the fact that one month is $100…. I’m not buying that just to be able to see if I like anyone on the app. 100% of all features on this app are behind a very steeply priced pay wall. App for successful people to find relationships with other successful people or not no one should have to pay that much money to take a gamble on trying to meet someone this is literally just an expensive version of tinder. $450 for a year and that’s “63% off” according to their app.Show less38;$; siwirne
