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This app would be a 5 star realistically if USF hadn’t just updated the disclosure agreement forcefully stonewalling me from getting logged in. I had to reinstall the app. Of course afterwards I need a hillarious amount of info in order to retrieve my login credentials. By the time I do I’m locked out and I can’t resolve the issue until the next morning. AMAZING what if I had been in an unfortunate situation where I needed to move money or make sure I didn’t over draft. Nothing infuriates me more than being locked out from my own money. Thanks USF
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Best FinTech Available
The USF FCU mobile banking app is the best financial technology app I have. I can open accounts, apply for loans, transfer money, send money to other financial institutions (with Zelle, too), setup recurring payments or transfers, search transactions, send and receive messages, chat (during business hours), deposit checks … other financial apps require you to login to the full site or visit a branch to do most of that activity. The interface is fast, seamless and intuitive, 5 stars.
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Mobile App
Thank you for always available to help!!
Zelle
They’ve been talking about zelle coming to the app for over a month. Now that we physically cannot use zelle anymore because zelle assumes our bank offers us the function, they’re completely quiet. No zelle feature and you can’t get on the app either because of them. People’s lives depend on being able to send money and now we can’t because they didn’t plan their feature access accordingly. Thanks
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No Zelle
I should of kept them as just as savings account. Probably the worst bank ever. Had issues with them with an auto loan back in 2013 and here it is 2022 and my phone number is disabled from Zelle because they can’t keep there promise date of joining the Zelle app within there own bank app. Just Terrible!
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App can be frustrating
Constantly logs me off to enter credentials although I have Face ID set up. If you hit reset password, you should have option of entering social or member ID. Shouldn’t require both. Add security questions. It’s a pain when you have to contact member services to unlock the account because many people don’t memorize their member number.
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Buggy
Trying to pay my bill by adding an external checking account. I input all my info and it constnty gives errors. I try to add an account via signing in and it still gives errors. Yes I know my account info, I’m pulling directly from my banking app (the app the actually works…). Pretty annoying.
The app works great. This is very important to me because because theUSF FCU
To me because there are not many locations. 😅
this is usually great and easy to use but...
I’ve been using this for about a year and a half now and it’s been great. But recently, I don’t know if I’m the only one but it has been taking FOREVER to open. *UPDATE* I realized that it wasn’t opening because I had an app shortcut. Once I went to the App Library and opened it up it was fine. great app!
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Never write reviews.
Great Credit Union. Honestly.
