App is bad as the service
Next to impossible to find the shuttle schedule. “Click here” takes you to a useless page to click another link which gives nothing pertinent. Servers screw up your food order and promise to refund your credits but they never actually refund even after getting a food & beverage manager involved and going to guest services. All the poker promos say “see poker rep for details.” Why not post the details in the app? When you ask a poker representative about their promos, they’re either unsure and/or seem annoyed that they’re answering the same question for the 367th time.
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If it ain’t broke don’t fix it
The old app used Face ID. It clearly showed my progress to the next tier, showed my comps, tallied my logins, and made you wanna use it daily. With this new app I’ve got to pull over to type in my email and password. That’s why I barely use it anymore. In essence it just isn’t customer friendly. The old one wasn’t broke.
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Good but needs improvements
I like the feel of the app, but three things really bug me:
1) it won’t stay logged in. Nor does it use face/Touch ID so it’s annoying to keep logging in.
2) the “messages” section isn’t in chronological order, and you can’t delete old ones
3) and one of my biggest complaints is that it doesn’t show dining credits. It shows icomps, points, and promo balance, but not dining.
Would also be nice if you could drill down and see expiration dates for rewards, or a message if they don’t expire.
1) it won’t stay logged in. Nor does it use face/Touch ID so it’s annoying to keep logging in.
2) the “messages” section isn’t in chronological order, and you can’t delete old ones
3) and one of my biggest complaints is that it doesn’t show dining credits. It shows icomps, points, and promo balance, but not dining.
Would also be nice if you could drill down and see expiration dates for rewards, or a message if they don’t expire.
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App isn’t loading.
I’ve been trying to log in and screen goes blank
The worlds most greedy casino
No matter how you play and how much you play using VIP machines or regular this casino won’t hit big. It’s waste of money and time here. That’s why they are now more into concert and events than being a casino.
Can’t open app
I have an old iPhone 6s with IOS 12.5.6. App says compatible with IOS 12.1. I can not open app but was able to upload. What’s wrong.
Unable to login via Apple Sign In
Have been unable to login via the sign in option for months. Please fix or provide alternative option for logging in.
Nice features but one request
This app is great for keeping track of points and promotions but would be nice if more ways to earn points in the app like a free spin every day
RIP OFF - MACHINES ARE HUNGRY FOR MONEY
THEIR MACHINES ARE RIP OFF I KNOW THEY NEEDED MONEY BECAUSE OF PANDEMIC BUT IT IS TOO MUCH. BARONA IS MUCH BETTER
Worthless
Couldn’t book a room even though it said you can.
It says to click on link to buy event tickets with no fee. Then shows $7.50 fee.
I guess this app is for people to keep track of their players card activities.
It says to click on link to buy event tickets with no fee. Then shows $7.50 fee.
I guess this app is for people to keep track of their players card activities.
