No enroll available once you download the app
I downloaded the app and all it offers is to sign in. No “enroll” for first time users. This isn’t normal. They tell you to download the app but no way to sign on in the app unless I missed something, but I know after several attempts, the “enroll” option wasn’t there.
Response from developer
We appreciate you taking the time to bring your concerns to our attention. To create an account in the mobile app, simply tap the 'Login Options' button at the bottom of the screen and select 'Enroll in Personal Online Banking'. If you have any questions, or have issues enrolling, you can call us at 888-530-3626, and our Specialists will be happy to help.
Great customer service
I love this card. Also, a bonus is to get many points for hotel discounts
Response from developer
We're glad to hear you're enjoying the card and its perks! Thanks for the 5 star review.
Mobile app does not work
I downloaded the app on my iPhone 14, set everything up. I tried to log back in, and it always tells me to try again later. I go to forgot password(even though my phone stores the password), reset the password, and it will let me log in 1 time. Try to log in again and can’t. I have deleted the app, redownloaded, get to the two step authentication, and it freezes. I go to the full program and it works fine. Very frustrating.
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Response from developer
We're sorry to hear about the issues you are having with the app. Unfortunately, we are unable to provide technical support via App Store review, but if you call us at 888-530-3626, our Specialists will be happy to help.