Get locked out constantly
If you read online you should only be locked out if there are three failed attempts with a wrong password. I do a hard reset and within a half hour, with no login attempts, the system now locks you out. I have a static IP and all the NVR configs are correct, port forwarding , etc. FIX YOUR App!
Horrible App
Hardly ever connects to my phone. I rarely can see the cameras in my home. Horrible App.
Worst App
This app is horrible. Most of the time it does not work.
Unreliable
This is an unreliable app! It never seems to be working correctly.
UPDATE: Download IDMISS Lite App
UPDATE: If you have a new iPhone and your VideoView app became worthless, download the IDMSS Lite app in place of it. You will need to call ADT to have the IP, port, etc updated. Our cameras and app are back to working order now after many days of frustration.
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This app has been limping along for the past year. Now, no one can get their cameras to work on their mobile devices. Be sure to call ADT and let them have an earful. Apparently they’re getting flooded with complaints. Now maybe something will get fixed.
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This app has been limping along for the past year. Now, no one can get their cameras to work on their mobile devices. Be sure to call ADT and let them have an earful. Apparently they’re getting flooded with complaints. Now maybe something will get fixed.
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Video View Mobile
The developer needs to update the app to make it compatible with the new operating systems (e.g. iPhone). The app constantly crashes. Horrible reflection on ADT.
Useless
ADT did something to their remote access for cell phones as our stopped working. Downloaded this app as instructed and nothing works especially once you leave your home. The ADT reps tried everything but still not working. And it is not the internet cable company. It’s ADT and this App. ADT fix it. We no longer can view our cameras on outside via this App from ADT. We will cancel once our contract is up. Do not use this app and demand ADT correct it.
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Do not use this company
Worst service ever the app never works the camera are always offline. Last year this company had a bad hack and it’s been horrible ever since
Horrible app
For a security app, this is beyond horrible. Very frustrating, loses connectivity a lot, even w/ excellent internet service. More of a pain than helpful.
The worst app in the history of security recording
ADT and this horrific app will disappoint you time and time, and time again.
I have had their cameras in place at the front, rear and inside my house for a year and a half. For that ENTIRE time, the ADT team have been UNABLE to connect my iPhone to their recording cameras. Technicians have come out and wasted my time every month - and still cannot connect to the cameras. It’s a pathetic and sad state that is still unresolved - please, PLEASE do NOT use ADT for ANY of your security needs. In the Philadelphia area consider vector, Holicong, xfinity, or anyone else.
I have had their cameras in place at the front, rear and inside my house for a year and a half. For that ENTIRE time, the ADT team have been UNABLE to connect my iPhone to their recording cameras. Technicians have come out and wasted my time every month - and still cannot connect to the cameras. It’s a pathetic and sad state that is still unresolved - please, PLEASE do NOT use ADT for ANY of your security needs. In the Philadelphia area consider vector, Holicong, xfinity, or anyone else.
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