Fareboom Discount Flights User Reviews

Fareboom Discount Flights

Best Travel Store, Inc.

Travel

Reviews Summary

Positive highlights

💰

This app hasAffordable fares

🗓️

This app hasHelpful flight reminders

🌍

This app hasWide range of flight options

🔍

This app hasFinds flights not shown on other apps

🤝

This app hasLoyal to customers during difficult times

Negative highlights

❌

This app hasLack of customer support

🕰️

This app hasSlow response times

🤔

This app hasMisleading pricing information

🧳

This app hasIssues with seat assignments

🚫

This app hasUnreliable flight changes and cancellations

Top reviews

Most RecentHighest RatedLowest Rated

Amazing!!

They are great!! They keep you up to date on your trip and the app is easy to browse through. You can receive all of your information without complication

Minieet

5 years ago

Happy customer

Fairboom by far the best for me.. 3 international trip this year and always got the best price here! No hassle at all. Gratefull i found this site.

btpk134

5 years ago

Ticket purchase.

Very bad experience today, i purchase a flight ticket through Fareboom, and this is the first time, ever that I receive a message asking for a authentication from my credit card,in May I purchase 2 tickets to travel to Spain, and didn’t have any problem, I really don’t understand why, you are doing this,I call my credit card costumer service, and they told me that is nothing wrong with my credit this is awkward, at the same time I receive several messages to my e- mail address, whit the e-ticket confirmation, my question is, did I really purchase my tickets,I also call the number you guys said I can call if I have any question and is closed, if somebody can call me, to let me know what is going to happen, I really appreciate it. I need to know if everything is ok, otherwise I’m going to cancel the purchase. Thank you.

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inche madre

5 years ago

Response from developer

Hello, So sometimes our payment system triggers additional verification due to some reasons - it could be unusual place where you've submitted your order, some mismatch or a false alarm. We apologize for the inconveniences caused to you, but we are really serious about fraud prevention. Now if you've received your e-ticket confirmation, you should be good - this means your order is confirmed & ticketed. To be 100% sure you may shoot us an email at app@fareboom.com so that we check it for you.

Needs work

It’s a great service, but the app’s price monitoring is no good. It tracks the “best price” only. You can’t choose which flights’ prices you want to watch. Not to mention the “best price” is not the best price for my search. There’s a $248 “best value” option with 1 stop with 16 hr total travel time but the notifications I receive are for the $341 “best price” option with 2 stops and 51 hr total travel time. What on earth?

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heidijgmr

5 years ago

Response from developer

Hello, Thank you for your feedback, really appreciate it! We always track the very lowest price for the search that should be on the top of results. We will look deeper into the issue with cheaper itny being ignored by Price Tracking, but it could be that this $248 price has been found only when you ran another search. As per tracking prices for specific flights, this feature is in our plans for future updates. Fareboom Dev Team.

Toronto to Rome

This flight was better than I was expecting! I have never flown internationally before, and the airline made me feel more at ease! We appreciated the meal, to be able to sleep, and the morning breakfast!
Thanks!

mama sheri h

6 years ago

Great prices and app!

I going to be honest, I was afraid to use the services at the beginning, due to the really good price I found only here to my trip to Europe, but after flying and coming back, I can say only good things about the service! No issue with it

Ben775678

6 years ago

Restrictive and Unresponsive

At first I thought this was great, it pulled many random flights that were cheap and inexpensive. However, it continued to pull 48 to 68 hour flights with 3 connections and 18 to 22 hour layovers. As a single traveler I would love these. However, changing airports sometimes visas are needed. So you may have a cheap flight but not get the visa and end up paying more. It showed me limited number of flights I wanted. I could easily find them on the airlines sites, but could not get what I wanted here. Daily it would tell me the price dropped, but rarely did it change, it pulled the same fare as before. I used the web based one on my desktop had had better luck seeing additional fares, but still had trouble identifying the route I wanted.

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Dislike Trip Advisor App 1973

6 years ago

Response from developer

Hello, Thank you for your feedback! We are working on a new version of the app that will give much more choice and flexibility. Right now you can see all flights that we've found by tapping "More deals" button on the bottom of app search results screen. As per receiving price alerts, we are working on this issue right now. Basically, some airlines tend to file lower prices and then reverting them back thus confusing our price tracking system. We want to learn to detect those "false drops" and avoid alerting about them.

Outstanding

This is my first time to use your service and I was impressed. Not only that you guys are constantly sending me reminders of my trip but it’s amazing to get into your site easily during my whole vacation. I won’t look further in the future. You have my business. Thank you.

12xanadu12

6 years ago

Response from developer

Hello, Thanks for your kind words! We are looking forward to finding more great fares for you!

Cannot access

Even though a Fareboom email was sent to my email address asking me to sign up for this app, it won’t accept my email address that their email was directly sent to! Makes no sense at all!!!! States invalid address.

KimberleyD2

6 years ago

Response from developer

Hello Kimberley, We apologize for the inconveniences caused. Could you shoot us an email to app@fareboom.com with the email address you got into this error with?