easyTek User Reviews

easyTek
easyTek
Sivantos Pte. Ltd.

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  • Glitches

    In trial phase , on an iPhone 10x plus it takes some getting used to, but seems to go out of whack intermittently, going to give it the full trial phase to work out the “oe” (operator error) aspect of it. Maybe there re some bug fixes to eliminate the not connecting or the “device not compatible w phone” alert that pops up.. otherwise when it works it’s what want . When it glitches it’s annoying.

    Update.... on second device that was sent to me and it’s still not connecting properly ..... SEND HELP!! I just want this thing to work
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  • Unreliable app, sometimes works, often does not

    This app has not been updated in over two years. I have an iPhone X, and the app constantly cycles between programs, beeping in my hearing aids 8-12 seconds apart.
    I have had Signia Primax hearing aids and EasyTek for 30 months. EasyTek continually loses the Bluetooth connection with the phone. More perplexing, even when Settings>Bluetooth indicates that the phone is paired, yet the EasyTek App is not paired and will not pair with the hearing aids themselves. This condition cannot be reliably changed, that is, communication between the App and the aids cannot be reliably established. When this happens, one reboots the aids, the EasyTek and the iPhone, and still, communication between the App and the aids cannot be reliably established.

    Finally, the pairing of the iPhone to the aids for the purpose of hearing a phone call through the aids and speaking through the EasyTek is very good, but again it is unreliable. Callers complain that they cannot hear what I say, so I have to switch the audio from EasyTek to Speaker. At times there are wedges of the conversation missing.
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  • Most frustrating part of hearing loss

    This works maybe 20% of the time without ten minutes of fiddling and frustration. Very disappointing. Will not get this brand of hearing aid in the future. Terrible use of technology.
  • The honeymoon is over!

    I was very excited when I first got my aids and the Easytek! That lasted about a week. Now that I am in my third week I am more often frustrated than happy! It's like this is someone's first app they wrote and they do not even use it to understand what it is missing! It's not like I have ANY choice so I will continue using it, but wow really it can't do.......that? How frustrating!
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  • Better than the EasyTek

    The app works well with or without the EasyTek it works with. But the EasyTek itself has a lousy battery which means that I have to charge it every night or it won’t make it through the day. If Fitbit can install a 3 or 4 day battery in a smaller unit, why can’t Siemens place an updated battery in its very useful device.
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  • Getting There

    I mostly enjoy the connectivity. Ambient noise is often louder than the podcast when I’m traveling by bike. Not the same as having workable ears but definitely better than missing most of the conversation.
  • Ocon user

    Very poor and inconsistent connectivity between the easyTek, hearing aids and iPhone app. The functionality claims made by Siemens Signia hearing aids are overstated, and not delivered as promised. People cannot hear me speaking on the phone so I have to stop the conversation while I switch to the phone or speaker which defeats the purpose having this feature and the costly accessory.
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  • Left right volume

    I am unable to separately control the left and right volume.
  • Needs Work

    I’ve had the app for a year now! The interface is good when connected, but the easy tek does not always connect! When the button is pushed to interrupt streaming, it will not reconnect to stream as it will with the tv feature! Great hearing aids, but mediocre blue tooth accessories!
  • EasyTek with silk 7

    I’d rate this app a 0 star if possible. The app keeps disconnecting from my EasyTek so every time I have to repair it with my phone.

    I have an iPhone X and I know the issue isn’t with apple. I can use any other device paired via Bluetooth and have no issues.

    The hidden modes that the EasyTek switches your hearing aids to without your permission is really annoying. They need to allow the user to manually change things if he/she desires too.
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