easyTek User Reviews

easyTek
easyTek
Sivantos Pte. Ltd.

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  • Love & Hate

    When and if it works it’s good. It always crashes / doesn’t connect to the easyTek. Then you have to turn your phone off and turn off the easyTek and hope that will work. My opinion is they need to fix the piece of crap easyTek and this app. For what we pay for these items it is a joke they do not work correctly. I have the CIC primax 7 hearing aids and had the primax 5’s and they both had the same problems with the easyTek and the app.
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  • It needs a lot of improvement

    I have an apple 6s phone and I continually unhooks from phone and you have to restart phone and start from scratch. Also it never connects to phone calls on its own. You have to manually select easyTek to talk on phone. Fix this crap.
  • It works

    It works the way it was described to me. Also makes it easy for me to 'see' how much battery I have left. Allows me to 'see' my volume and where my program is set. Any of the issues I've had usually come from the device my EZ tech is connected too. Very simple to use. Love being able to take calls, listen to music etc right into my hearing devices.
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  • Useless App

    I’ve had my hearing aids and the EasyTek for over a year and it all that time it has NEVER worked to my satisfaction. I’ve been back to my audiologist 3 times and each time she tells me it’s working as designed but it NEVER does.

    If I had to do it over again, I would not have wasted my money on the EasyTek.
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  • Lynnie

    Garbage. I find myself going back to my old aids I purchased at Sam’s. Having the Bluetooth technology is great but not when it sacrifices hearing quality of the hearing aids!!! It is nice to have them chargeable so I don’t have to put batteries in every morning nor have a battery die in the middle of something I’m doing but overall I’m Not real happy with this!!!
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  • Frustrating II

    Ditto the comments from Frustrating. Many drop offs when using an audio amp. Back and forth between music streaming and universal for no reason.
  • It’s a great idea, BUT

    I’ve been using this a little over a year.
    It’s A great idea.
    Too bad they didn’t finish it.
    Spatial configurator is the only thing that really works and works well especially in restaurants in groups of people, except when it changes mode or reconfigures when you least expect it.
    Has a mind of its own. So I’m never sure when it’ll work right. Especially frustrating when driving and trying to listen to music or a book.
    Much too often I have to change it out of the streaming music player mode to Universal three or four times to get the volume control to work right.
    For listening to music It’s great once I get it to work if I do.
    I often have to restart my phone.
    Most people can’t hear me on the phone so I have to go to speakerphone.
    A great idea, I wish they’d fix it. But I don’t think they will, It’s been going on too long!!
    I keep it off most of the time unless I’m trying to listen to music or a book otherwise it’s too noisy and unpredictable.!!
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  • Worst app ever!

    I have had my easy trek for over a year and this app is nothing but problems. Pairing with an iPhone 6 is a challenge. Each day I have to delete the app and basically start from scratch. Siemens needs to hire a legit app programmer to fix this or get out of the business. At this point I’m advising friends to a sound Siemens hearing aids at all costs. There is got to be a better solution than this dysfunctional mess. If I had $6k of pocket change to replace my hearing aids I’d leave Siemens NOW.
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  • Frustrating

    I have had the Easy Tec device and this app for over two years paired with the Siemens Pure bc HP hearing aids. . It switches from universal to music at will. Also constantly dropping blue tooth connection. I've had telephone callers tell me I was dropping out when my Easy Tec was under my shirt. I have had the Easy Tec device replaced three times and same problems. As we speak I'm not able to get this app to recognise my aids.
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  • Inconsistent

    Sometimes it works sometimes it doesn’t. The only reason for two stars is that it works pretty good with the tv option. Other than that it doesn’t respond to changes that I make with any beep so I don’t know if I’m getting the adjustments I’m making or not. Then there are times that it will only give me a choice of demo mode or try to connect which doesn’t respond. For something that is supposed to accompany $6000 hearing aids it’s a disgrace!
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