Data lost
Response from developer
Updating the app will not cause file loss. Have you uninstalled the app or reset your phone recently?
Best App Ever!!!
Response from developer
I tried the device migration function and it worked. What specific problem did you encounter? Please send us screenshots or screen recordings related to the question. Please contact us igalleryvault@thinkyeah.com.
this new version is great but it is a bit slow and laggy
Response from developer
Thanks for your feedback with concrete evidence of this bug. Our developers have confirmed and are currently dedicated to fixing it. We will fix it as soon as possible.
Good Vault
The best app ever.
Response from developer
Are you switching from an Android phone to an Apple phone? We recommend that you use the device migration function to transfer files.
App Title
Response from developer
Thank you for your suggestion. We will consider it.
The best app
Great app
Super cool
Lost my files
Update in response to your response. I have never uninstalled, deleted, or hidden files on this app. I just save files on the app expecting them to stay hidden until I want to retrieve them. Your app did in fact lose my files as I have been back and forth in emails trying to get clarification which no one can seem to give me. Stop telling lies to people and take responsibility for the failure of your app.
Response from developer
Hi. GalleryVault does not access your photos neither do we have IT admins that have access to your photos. Our top concern is protecting your privacy. We never delete what people store in their photo vault. If the app is uninstalled, the files in it will be cleaned up at the same time