Used to be OK, now completely useless
I used to rely on this app quite a lot. Although it wasn’t perfect, it was useful for getting information about local bus services, scheduled times and routes. It wasn’t much help if the buses weren’t running to schedule, but without real time GPS data that would be an unreasonable expectation.
Then it changed, and they monetised it. Now every time I access it I have to dismiss an annoying google pop up. I know the intent is to make us pay £3.49 for the app to get rid of the app except the same time they introduced the monetisation the wrecked the interface. All my favourites have disappeared but, worst of all, the app no longer gives extended schedule data. It used to be that the app showed all scheduled buses departing from a stop for a period several hours ahead. This was immensely useful when planning mixed train and bus journeys.
Now, the information delivered spans the next hour or so only and sometimes it doesn’t include all available services.
At the moment it’s more likely that I’ll delete the app than fork out any money for it as an app that gives incorrect or incomplete info is worse than one that doesn’t give any information at all in my view.
Then it changed, and they monetised it. Now every time I access it I have to dismiss an annoying google pop up. I know the intent is to make us pay £3.49 for the app to get rid of the app except the same time they introduced the monetisation the wrecked the interface. All my favourites have disappeared but, worst of all, the app no longer gives extended schedule data. It used to be that the app showed all scheduled buses departing from a stop for a period several hours ahead. This was immensely useful when planning mixed train and bus journeys.
Now, the information delivered spans the next hour or so only and sometimes it doesn’t include all available services.
At the moment it’s more likely that I’ll delete the app than fork out any money for it as an app that gives incorrect or incomplete info is worse than one that doesn’t give any information at all in my view.
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Response from developer
Hi - thank you for your feedback. An issue with advert frequency has now been resolved. Please do get in touch via Help and Support in the app if you think there still an issue. Someone will be sure to look into it for you. Our new stop board design allows you to show times grouped by service number, or ungrouped. To see more times, tap 'ungroup'.
Not as good as the previous version.
Whilst I understand the need to make improvements, I believe the functionality of this app has got worse rather than better.
1. The audio feedback anouncements is no longer present.
2. Favouriting a stop has too many steps.
3. Live route information is now a blob on a map with no indication of where you are! In the previous version there was a list and you could see the stops in relation to the live tracking. The stops were shown at the bottom left with distance between each. If you’re going to have a blob on the screen at least show which stop it is by name.
4. Why isn’t there an Apple Watch App?
I’ve used this app for years and it was always great to use, unfortunately it really does need the UI cleaning up.
I’m visually impaired and rely on apps such as this, you really need to sort out the UI because swiping up is not always the best solution to get to your favourites, just put another tab at the bottom.
1. The audio feedback anouncements is no longer present.
2. Favouriting a stop has too many steps.
3. Live route information is now a blob on a map with no indication of where you are! In the previous version there was a list and you could see the stops in relation to the live tracking. The stops were shown at the bottom left with distance between each. If you’re going to have a blob on the screen at least show which stop it is by name.
4. Why isn’t there an Apple Watch App?
I’ve used this app for years and it was always great to use, unfortunately it really does need the UI cleaning up.
I’m visually impaired and rely on apps such as this, you really need to sort out the UI because swiping up is not always the best solution to get to your favourites, just put another tab at the bottom.
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Response from developer
Hi Cfoxy - thanks for your feedback, we'll keep working to make improvements. If you have any suggestions do get in touch via Help and Support in the app.
Gone downhill
This app was really useful until about a week ago. That’s when they introduced ads. I don’t object to using ads to fund app development, but this coincided with the app becoming useless. It no longer provides tracking info for my local buses, only timetabled stops (which anyone who has used buses in the UK knows is next to no use in predicting when or whether they will turn up!) Is tracking available on the paid version? I am happy to pay for it, but it doesn’t tell you anywhere! So no, I am deleting it and finding an alternative bus app. It gets two stars on the basis that is WAS useable previously!
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Response from developer
Hi - thank you for your feedback. An issue with advert frequency has now been resolved. Please do get in touch via Help and Support in the app if you think there still an issue. Someone will be sure to look into it for you. Our live data is provided by third parties and will show when available. We will make sure these data feed are maintained by our providers.
Invasive Adverts
This used to be a good app, but the new update conceals favourites and forces a slow, invasive full screen advert whenever you click on a bus stop. At least one of these adverts had a fake close icon that tricks you in to opening it. This is just too much and causes me just to get angry every time I need a bus time. This is a terrible app now.
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Change for the absolute worse.
Absolutely despise the updated version of the app. The constant adverts popping up are so infuriating and inconvenient. I don’t see the need for them and to expect users to pay £3.49 for them to be removed is just ludicrous and disgusting. Probably wouldn’t mind if the app had improved for the better. Can’t even check tour bus without an advert popping up, any click on the app, an ad pops up. What a pathetic attempt at marketing and advertising - causing inconvenience so people delete your own app. The update deleted my saved stops - again, adding to the inconvenience. Furthermore and probably more importantly, the bus times aren’t even accurate and doesn’t show all operators/services. No option to filter the type of transport. This update has gone back steps not forward. Layout isn't great either, can’t even find options you need, hidden features or just gotten rid of. No use for the ticket feature. Just an all round disappointment. I urge you to revert back.
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Response from developer
Hi - an issue with ads showing too frequently has now been resolved. If you think there is still an issue please do get in touch via Help and Support and someone will be sure to look into this for you. We apologise for any inconvenience. If you log in to the app, your saved stops should transfer from the old app. We apologise for any inaccurate times. We receive our time data from third parties and will remind them to keep their data up-to-date.
New obtrusive ads
Been using this app for years. It’s great - extremely accurate and can be used anywhere in the country. They have always had adverts, however with their recent app upgrade they have changed the format so a full screen ad pops up every-time you go to do something, and rather than non obtrusive banner ads, you’re now forced to watch a video for 5 seconds. It isn’t very long- but equally it is when it pops up all the time!!! Make them less frequent, or bring back the banner ads please. Very annoying when you are in a rush and just trying to get an updated bus arrival time.
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Response from developer
Hi - thank you for your feedback. An issue with advert frequency has now been resolved. Please do get in touch via Help and Support in the app if you think there still an issue. Someone will be sure to look into it for you.
Typical meddling
This was the perfect app, user friendly accurate and extremely useful but as happens with most clever clogs idling their time with nothing better to do they have ruined it. 99% of its use was for the same stops used daily and allowed one to find out the next bus instantly, where you were, I am old so most of this supposed “improvements” leave me turning it off to retain my sanity. I know some geeks will not agree but if it “ain’t broke then don’t try and fix it.” I am off to the bus stop to look at the timetable to see what time the next one is.
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If only Arriva was as dependable
This app is so good as it is I’m afraid to do the upgrade. Better than the Arriva app and much more dependable than Arriva’s bus timing!!!
Very useful for travelling
We used this all around the UK during our visit and found it a great help and asset when planning localised trips
Needs enhancements
Good app but could use some updates....needs to synchronise with cloud first of all. Should also show which direction bus going when several stops both sides. More difficult to use on iphone and favourites action not very clear. Have trouble finding back button to go to previous page. On some buses just gives timetable when due and not live times or bus xx minutes or approaching. Would be great if the above could be applied. All in all though times are quite accurate.
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