Clunky and time consuming
Please streamline processes- especially the policy signings. Extortion should at least be fast, right? If a policy is signed it should auto-close and the next one should auto-open with a sign button at the bottom. Click sign, that one closes and the next opens. One click. Make the torture less painful.
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Glitches at sign in as
I have to delete and re download this every day because once I use Face ID to sign in it glitches and tells me to wait some time before signing in again
Symplr
Worst app on planet earth
Time for a class action lawsuit
We need to fix this! Now they have decided that a TB test needs to be done by their deadline, what drop kicks!
Worst customer service ever. The app quit working after 6 months began sending me into the update to latest version loop. I spent 2 months screwing around with these losers and finally got the word from them that I need to go buy a new phone, new update won't work on my iPhone anymore. You have got to be kidding, jail time is what these rip off artists need. Have had huge annoyance with this bunch for 8 years, this one tops it all though!!!
Worst customer service ever. The app quit working after 6 months began sending me into the update to latest version loop. I spent 2 months screwing around with these losers and finally got the word from them that I need to go buy a new phone, new update won't work on my iPhone anymore. You have got to be kidding, jail time is what these rip off artists need. Have had huge annoyance with this bunch for 8 years, this one tops it all though!!!
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Garbage app
I’m not sure who developed this app for symplr but they should find another job. The app has an Add Appointment feature that doesn’t work at all. When trying to add an appointment the app tells you that you have no facilities in your profile. When I emailed about it, I was told I needed to use the website to add an appointment. Why then is the feature on the app? The message board doesn’t have a way to post or read other messages. Again, why have this feature listed if it doesn’t work? When uploading credentials with the app you can’t send a pdf. You need to take a screenshot and upload the picture. Again, when I called and asked about this, the customer service reps told me they where trained that I could upload a pdf. You cannot. I was told if I wanted to send anything in pdf format I could email it. I did that as was sent a reply email asking that I upload credentials on the app. But make sure nothing you are trying to upload is larger than 5mb because it won’t allow you. Just junk. Reptrax or Vendormate have their issues as well but nothing like this.
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Worst Credentialing service I have ever used
Have to call almost every single time to get credentials approved. Never have any issues with Secure which I use at almost every other facility I work in.
Required update is impossible
Tried to sign into facilities. System says i have to update, but the system wont let me update. Deleted app to get the updated version. Wont let me download. These rep companies software are such crap. What a joke.
Dangerous To The Public
I can’t tell you how many times this app has glitched out and not allowed me to print my badge, or not allowed me to log in. Whenever I open this app at a medical facility, I never know if I will be stuck outside the hospital due to a technical malfunction on symplr’s behalf. This company is dangerous to the public. Vendors/Reps and associates that provide lifesaving products and services are left at the hands of symplr, which has proven itself to be an incompetent organization. Terrible!
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Fix your app request for Update won’t let you login
New version of app will not let you login in. It sends you back to App Store and then you open app and try to login and update window request opens. It send you back to App Store
Please fix. Can not login to hospitals
Please fix. Can not login to hospitals
Absolutely horrible
Keeps saying invalid user so I have to delete and redone load allllll the time.
