Leave a Review symplr Access
Time for a class action lawsuit
We need to fix this! Now they have decided that a TB test needs to be done by their deadline, what drop kicks!
Worst customer service ever. The app quit working after 6 months began sending me into the update to latest version loop. I spent 2 months screwing around with these losers and finally got the word from them that I need to go buy a new phone, new update won't work on my iPhone anymore. You have got to be kidding, jail time is what these rip off artists need. Have had huge annoyance with this bunch for 8 years, this one tops it all though!!!Show lessionmguy
Garbage app
I’m not sure who developed this app for symplr but they should find another job. The app has an Add Appointment feature that doesn’t work at all. When trying to add an appointment the app tells you that you have no facilities in your profile. When I emailed about it, I was told I needed to use the website to add an appointment. Why then is the feature on the app? The message board doesn’t have a way to post or read other messages. Again, why have this feature listed if it doesn’t work? When uploading credentials with the app you can’t send a pdf. You need to take a screenshot and upload the picture. Again, when I called and asked about this, the customer service reps told me they where trained that I could upload a pdf. You cannot. I was told if I wanted to send anything in pdf format I could email it. I did that as was sent a reply email asking that I upload credentials on the app. But make sure nothing you are trying to upload is larger than 5mb because it won’t allow you. Just junk. Reptrax or Vendormate have their issues as well but nothing like this.Show lessLandBsDad
Worst Credentialing service I have ever used
Have to call almost every single time to get credentials approved. Never have any issues with Secure which I use at almost every other facility I work in.Vendor2
Required update is impossible
Tried to sign into facilities. System says i have to update, but the system wont let me update. Deleted app to get the updated version. Wont let me download. These rep companies software are such crap. What a joke.Teemo134
Dangerous To The Public
I can’t tell you how many times this app has glitched out and not allowed me to print my badge, or not allowed me to log in. Whenever I open this app at a medical facility, I never know if I will be stuck outside the hospital due to a technical malfunction on symplr’s behalf. This company is dangerous to the public. Vendors/Reps and associates that provide lifesaving products and services are left at the hands of symplr, which has proven itself to be an incompetent organization. Terrible!Show lessjonagwoo
Fix your app request for Update won’t let you login
New version of app will not let you login in. It sends you back to App Store and then you open app and try to login and update window request opens. It send you back to App Store
Please fix. Can not login to hospitalsDefjeff004
Absolutely horrible
Keeps saying invalid user so I have to delete and redone load allllll the time.Vegan1
App is just ok
When it works, it’s fine BUT I have to restart my phone every time I use it. Sometimes more than once. Frustrating when trying to do a check in and out.Katyrh609
Still a sham
Vendor credentialing is one of the many problems with healthcare today, and Symplr is right at the forefront. This app is garbage. One star is too good for it.846Tower
Worst credentialing system
Rep here, and symplr and their team has to be the absolute worst I’ve ever dealt with.Sterling1975
