App is just ok
When it works, it’s fine BUT I have to restart my phone every time I use it. Sometimes more than once. Frustrating when trying to do a check in and out.
Still a sham
Vendor credentialing is one of the many problems with healthcare today, and Symplr is right at the forefront. This app is garbage. One star is too good for it.
Worst credentialing system
Rep here, and symplr and their team has to be the absolute worst I’ve ever dealt with.
The worst
Simply the worst Credentialing app out there. I have had problems with this app for years. Just updated it and still log in problems.
Deserves negative stars
I went to check into a facility and was denied entry. I proceeded to call customer service and was told I had an outstanding credential that needed to be resolved. Despite my Symplr app showing my credentials were current and satisfied, I was told I had to log in from a computer in order to see the “attention needed”. Get it together Symplr! You have ONE JOB! I pay a substantial yearly fee for your service; I expect your system to accurately reflect my credentials on any digital platform. Your customer service took zero accountability and cost me thousands because I was unable to attend my case. I strongly encourage all health systems to use Vendormate or Intellicentrics. This company is absolute garbage.
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Garbage App
Symplr is a totally useless money grab as is, and it’s clear they put very little of their scammed money back into their app development. The app won’t even allow me to upload credentials, so there’s basically no reason to even have it.
Terrible
Terrible app. Doesn’t work. Just a cycle of update to open.
Symplr will not even read documents. I have to call and explain them before they are approved. Not user friendly. All about making money. Nothing else.
Symplr will not even read documents. I have to call and explain them before they are approved. Not user friendly. All about making money. Nothing else.
Crappy Crap
Touch and Face ID doesn’t even work. Besides that it’s still crap, hard to use.
Update NOT available
Sticks in a loop of needing an update and. I update being available. Broken, and when it did work it was terribly slow. -1000 stars.
Credentialing is a SCAM!
All of this is ridiculous and a waste of money! Please go away!
