What a waste
I purchased my Omni 10s and 20 in the UK. The app worked, but it did drop. Came back the US and all I can use for my tunes is Bluetooth. If I could return the speakers I would. For HK to promote this app for their speakers is sorry and a waste for their customers.
HK needs to fix this, I have told family a friends about the poor to unusable HK app and referred them to sonos.
HK LIVE UP TO YOUR REPUTATION AND FIX THE APP ISSUE
HK needs to fix this, I have told family a friends about the poor to unusable HK app and referred them to sonos.
HK LIVE UP TO YOUR REPUTATION AND FIX THE APP ISSUE
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Terrible experience with both the speakers and this app
I don’t write reviews but feel compelled to on this product. The speakers will lock up after maybe 30 second of being connected to my WiFi. Only way to fix it is to unplug it and only use Bluetooth. Bluetooth seems to work ok but if you have any intention of using these on your network forget it it’s not going to happen. The app is just as terrible with a persistent volume that pops up no matter what your trying to do. For now they are Bluetooth only I guess. They really deserve zero stars for this product but one is as low as I can give. If you do get them to connect for any length of time at all it still won’t play any music from iTunes due to some copyright. Terrible product and terrible app experience
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Useless
The Onyx speaker is beyond great. But as I sit here listening to it, the App is still looking for the speaker. Skip the app.
Frustrating, unreliable, inconsistent - had enough
After 12 months trying to live with this I’m going to sell my Omni 20’s and buy Sonos because this software is so unreliable.
It’s ruins my mood to listen to music because it takes 30 minutes of frustration to get just one speaker connected to my WiFi or Bluetooth.
Conversely I have two JBL Flip speakers that I use constantly because they connect to Bluetooth immediately and are portable.
It’s ruins my mood to listen to music because it takes 30 minutes of frustration to get just one speaker connected to my WiFi or Bluetooth.
Conversely I have two JBL Flip speakers that I use constantly because they connect to Bluetooth immediately and are portable.
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Not working with IOS
Can’t connect to the wifi, doesn’t recognize the speaker Omni 50+
Best speakers with worst software
Connecting to Wi Fi is hard and then it only works a view seconds and freeze.
Software fail
Speakers are nice. Bluetooth works. But wifi using this app is an epic fail. Takes an hour to set up, plays for 20 seconds and drops out. Firmware update fails ever time. They can make speakers but they can’t make software.
Truly a disappointment...
My entire experience with both the Omni speaker products and the app has been both unfortunate and disappointing from the very start. Like many others in the fdbck section, I selected the Omni speakers and invested (around 1k) after positive reviews on sound quality and performance. However from the initial plug in, the speakers do not, will not (and my guess due to software) cannot properly or permanently connect to my network. I (again as others) hoped the increasing number of poor reviews would encourage the H/K team to develop an update to support, but this has not happened. Instead the devices continue to collect dust. It’s to the point I am contemplating a lawsuit... don’t waste your money, I would sell them but I’d feel bad karma about passing my trouble and pain to some unwitting individual...
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App just got worse - Speakers are great
I have 2 year old Omni 20s and 2 adapters
Sound is great - the new app is not-
Speakers drop now when they didn’t in the past. Resetting speakers does not help. Operates flawlessly on Bluetooth but sound quality drops. New modem and NETGEAR r8000 and 150mps - no help
Sound is great - the new app is not-
Speakers drop now when they didn’t in the past. Resetting speakers does not help. Operates flawlessly on Bluetooth but sound quality drops. New modem and NETGEAR r8000 and 150mps - no help
Complete Garbage
You never know when it’s going to work. You don’t know why it’s working or why it’s failing. It could be working perfectly you stop it and then go to start it again and will not work. Complete garbage!!!! Spend your money elsewhere. Amazing that a company like this will allow you to waste your hard earned money by not having a functional app!!!
Update: can’t even get it to work over WiFi now at all. At least it used to work some of the time. A lot of money for Bluetooth speakers because that’s all that works.
Update: can’t even get it to work over WiFi now at all. At least it used to work some of the time. A lot of money for Bluetooth speakers because that’s all that works.
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