Leave a Review Almond by Securifi
Almond Router and Range Extender
A few years ago I purchased an almond to use as a range extender and it worked awesome! Last year my WiFi started to slow down significantly and I figured it was my service so I bought an upgraded almond to use as a router. I liked the features and though the WiFi was a little better it wasn’t significant. A couple months after using the router and range extender my internet started to disconnect constantly. I would use the app to check on the settings and users but it never updates in real time or it says the almond cannot be reached even when I’m in “local connection”. I have contacted support several times and they are very kind but I feel like their assistance is either a temporary fix or no fix at all. I have also upgraded my internet provider and my WiFi is still laggy. The app is zero help if the almond disconnects. I do like the features the app has however most only works with subscription. Also I wish it was easier to delete individual devices. My favorite feature is being able to block individual devices (so long you label them with a name when the first connect, otherwise there’s no way to tell which device is which). I will continue to use the almonds and app for now but I wish the app would provide updated/new features that would make the experience better for its users.Show lessCandyt777
Disappointed
This app goes off every night such that I have to shut down my iPhone and reboot every night. Even then, the App does not always work no matter what I do. The data to control the settings is not for an ordinary person. One has to be very tech savvy to figure out the problem. Even when I call for support, the reps are very polite and have to run through the entire installation each time. One should not have to do that as often as I do. I will look for a new product that is easier for a lay person to manage.Show lessGood Grief- What is this?
Great interface and support
I have had these for a few years. 3 meshed and they cover 5000 sq ft and outside. I have lots of ring cameras on one network and other devices on the other. I had one fail and the replaced it immediately.Joe appleseed
Almond is a great idea
But it is so difficult to deal with. I would never purchase this & it’s peanuts again!jackrtwist
The Peanut Plug does not work with this
I have a peanut plug connected to my echo plus and i can turn it on and off through alexa but I don’t see an option for energy monitoring. The directions for the plug suggest that I download this app but there doesn’t seem to be a way to add the plug to the app.N0iSEA
App and Sensors used to Work
This app and sensors did work well at one time. Now the door sensors don’t. It seems that they will notify me of change in door position hours after it occurred. Support is no help. They have no idea what is going on. I am very disappointed with their support. After running diagnostics on the router, “Valid Cloud Account” fail and they no clue as to what the problem is. I have had this router since the crowd funding days. It worked well until lately. I was thinking about getting a new one but that seems unlikely with the level of support they have now.Show lessXpm18651
Almond allergy
Don’t know what happened but I can’t get “guest” to work anymore, or can’t get to settings. Whatever happened needs to be undone.Neguy121
Support is horrible
Everything worked fine a week ago, app updates and none of my automation works now. Very frustrating reached out to Securifi, no support...73$198236483
Developer Response
Hi There, I am sorry for the inconvenience caused and got no known issues with the new update and would request you to reach our escalation team at "escalation@securifi.com" and will personally look into your query and take care of it. Thank you!Buggy
Renamed my locations by itself.
Does not support all Z-Wave sensors and they know don’t when they will.
A lot of times, sensors take time for the Almond to let you know a door opened or closed. Could be five minutes or two hours later.
Very disappointed with this. Too far into this with Almonds in three different locations.
Location 1 - 4 door sensors, 1 garage tilt sensor, 3 humidity sensors and 3 water sensors
Location 2 - 4 door sensors, 1 garage tilt sensor, 1 garage door opener, 2 humidity sensors and 3 water sensors
Location 3 - 2 door sensors
Goes elsewhereShow lessCumberland, RI
Useless App
My app was not giving notifications or showing who is online.
I deleted the app and now unable to link the app back to my devices.
It also does not allow you to change the name of the router so it’s stuck with the most stupid name.
The app needs some upgrades. I purchased the 2 routers so that I can keep track of users within my home but with the app the routers are useless for the purpose.
Your advertising is false and should be corrected.Show lessSkgem
Developer Response
Hi There, I am sorry to hear about the trouble you faced and please be assured that we are there to assist you with the best possible solution from us. Kindly request you to reach our support team at support@securifi.com, who would be happy to take care of your concern. Thank you!
