5miles User Reviews

5miles: Buy and Sell Locally
5miles: Buy and Sell Locally
The Third Stone Holdings Limited

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  • From OK to really bad. From Offer Up to Deal Dash?

    This app used to be pretty OK. I used it just like offer up, Facebook marketplace and let go. Unfortunately it has taken a really rough turn trying to be a bidding site. This is extremely unfortunate and is prone to all kinds of fake sellers, items that you don’t have enough time to read the description on before they are a bid off, they really need to go back to what made them good to begin with. They are not eBay, they are not Deal Dash , Now they are not even offer up or let go. I’m not sure who is in charge of the site but they really need to reconsider the direction they are going or they will not be existing for very long. I honestly do not even have them in my buying and selling folder anymore
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    Developer Response

    Hi! Thanks for the feedback. We're sorry the app hasn't met your expectations so far. How can we improve 5miles for you? We'd love to hear your thoughts. Please feel free to contact us anytime at support@5milesapp.com or submit a ticket in 5miles through the path: Profile--Settings--Support / Leave Feedback. We're here for helping you.
  • The new update is AWFUL

    Why are there two tabs to bid on items now? That’s beyond excessive. I don’t use this app to primarily bid on items as I don’t think anyone else does either, it’s really annoying that this app now majorly highlights that. Not to mention getting rid of the amount/price ($) on pictures for things being sold locally? It doesn’t make me want to click on an item if I don’t know how much someone is selling it for up front. If you put up an item for sell, it will now get lost amongst the countless pictures of other things being sold and you will get less traffic to that item since the price will not be listed on the “local” tab your post is found. Really awful update.
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  • Decent, but there’s better alternatives...

    Decent, but there’s better alternatives out there. I’ve used 5 miles for quite some time and I’ve sold and made purchases on it.

    Most recently I was searching for workout equipment and saved a search and requested notifications. While I do receive notifications, I am unable to open them.

    I contacted technical support and requested assistance. I advised them that I have an iPhone 9 running the latest software and that I have uninstalled and reinstalled the app without success. They have contacted me several times stating that my request was received, updated and finally resolved.

    I said that’s great, would you care to share with me exactly how you resolved my request since I’m the one that requested the help and I still can’t open my notifications. They again sent me a reply stating my request has been updated. That’s great, updated to what? All I get is cryptic replies that mean nothing. If you don’t know how to fix it, I’d appreciate the honesty a lot more.

    I’m deleting my account and like I said, there’s a lot better alternatives out there. Thanks.
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  • Not a good experience overall

    I got the LetGo app as well as 5Miles.
    Photos: One thing I loved on 5Miles was the ability to select several photos during the photo upload process. Whereas LG only allowed one photo selection at a time and I had to wait on each photo to load before I could select the next one.

    Wrong Category: The other thing about 5Miles, two of my toys were categorized wrong. Why? There was not a toy section, so I put it under Other. When I got notice, I looked around and guess where I found Toys? Under Fashion and Accessories. Really? When is a toy a fashion or an accessory? No, you guys have the category mis-categorized. Plus, you can’t just select a new category, you have have to delete the post and start over. Time consuming and ridiculous.

    Sales: Even though I only had seven items posted I got no likes, no interest and no sales. On other sites I got likes and questions.

    Folowers: I got two followers. Both Male. I know anyone can follow who they want, but I thought it was weird being I was selling kids toys, baby blankets, woman’s dresses and house shoes. I felt like this is not a dating site and felt uncomfortable. Especially since I never had that experience on other selling apps.

    Other than that, I don’t like the auction on the site at all and things kept telling me I need to boost and stuff. Not interested, so I deleted the app.
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  • 0 stars - STAY AWAY! Foreign LLC

    After all the comments, is a *class action lawsuit* warranted? No, terms of service say binding arbitration. There seems to be zero accountability for this Hong Kong based private entity.

    I never comment on apps - the experience was SO bad - I write to warn you- “stay away” “don’t waste another second to download”. Seems like a sham app created for harvesting your personal info — bank #, cell #, FB...

    I had zero sales. Spent lots of time creating listing only to have it repeatedly rejected with a template explanation.... like a chatbot getting it all wrong & then suspending my account. There’s no way to turn off the unwanted “refer to friends” for everything I post.

    Finally, this app seems to really be a fishing tool for cell phone numbers that result in spam calls... it seems like a sham for something else going on behind the app... info gathering - links to your Facebook wants access to your data & also your purchases & selling habits. I read the terms of service, which confirmed my suspicions.

    All those generic 5-star ratings seem to be employee, marketing manager creations.

    Go with Offer-up, Letgo, eBay, ... anything but this.
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  • Falsely advertised items, Fake coins sold as authentic

    Fighting with these people to get a refund for coins sold as Authentic US mint rare silver dollars” they are NOT! They are all replicas, and only recently have they added a small blurb that does not show when you are bidding. They know these are FAKE now yet they allow the sellers to continue to seek and advertise these as Authentic antique/ vintage US mint silver dollars and other Authentic coins, but they are all replicas and FAKE WORTHLESS junk from China. The site is as crooked as the sellers since they are endorsing this thievery by allowing it to continue with the same FALSELY advertised claims on the bidding page! They have not yet refunded me and I am starting a complaint with the Federal trade commission, Google and Apple to have them shut down
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  • 5 ad ad ad ad ad ad mile

    Yep that’s what you get ads nothing but ads. Search all you want and you get an ad pop up. Start the app yep there’s an ad. Goodbye 5mile get your ______ together it doesn’t take 50 million ads to run an app. Make a paid version if you feel the need to make money but I click close and it takes me to the site you’re advertising!! That’s not a close option that’s fake business practices. And only ticks off your user base. Now you can find me on OfferUp.
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  • Great market app !

    Really and truly one of the greatest local market apps available . Can get good deals on everything from electronics to housewares . There is a feedback system so you can get an idea of who you are interacting . On a couple of my meet ups the other person mentioned that they were nervous about meeting up with cash to buy something. I’d recommend to those who are wary of meeting a “stranger” in public , pick a place like the DMV , a police station, or meet inside a store. Meet during daylight hours as opposed to nighttime, this way you could feel more secure about meeting up to trade . Don’t let the possible (if any) bad apples ruin the experience of using a market like this .
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  • 5 Miles bidding “Dash” scam

    SCAM Alert! Beware of 5 miles “Dash” bid buying! You won’t get items or if you do get them the items received are cheap knock-offs, broken, or wrong item won. And by all means don’t make complaint to sellers or 5 miles because then your account will get suspended like mine was after I lodged complaint over 8 items won, paid for & not received. I was told by multiple customer service reps that a supervisor would contact me; and that has never happened (over 6 weeks ago). No refunds either! I’m done. I have 100% positive reviews from selling & buying on 5 miles since joined years ago. Before you get pulled into their new Dash scam, suggest you read the comments and account questions on 5 miles and you’ll see I’m not the only one. Scammed & DONE with 5 Miles.
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    Developer Response

    Hi Gogo gal! We're sorry to hear that you're unsatisfied. We would like to hear more information about your concern. Please reach out to us through email at support@5milesapp.com We will be more than happy to answer all your concern.
  • Great app except for photo limitations

    This is a great user friendly app for the most part. The only exception is that they require all photos to be square and limit the number to twelve. If the photo does not meet their square 2:1 ratio photo limitation, they will not approve the post and therefore it cannot be sold on their site/app.

    Perhaps it is a limitation of their software developers but, not all objects are square or can be edited to be square without distortion of the object appearance, which would then be a misrepresentation of the product and fraudulent. Please develop a way to give more allowance for sellers. All other marketplaces allow for rectangular and circular photo uploads. That is the reason for the four-star, instead of a five-star rating.
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