Leave a Review 5miles
Customer service is top notch for business.
As many of my colleagues know it’s a tough world out there and all it takes is one unhappy or fraudulent customer to try and ruin. Your reputation and business on this platform. I must commend 5 Mile for I have maintained above a 93% rating since 2016 and generate revenue off of here because the platform rewards performance and also protects you by removing hit jobs from clients that will threaten you to finish things for free.. in a perfect world everyone would be happy. At least this platform is far better than most in being there in support.
Thank you 5mile.Show lessSmart City Texas
Not enough users
The app is fine, it’s general premise is the same as offer up. The problem is they have like no users. Maybe it’s me but I will post something and after a week have less than 10 views while the same item on offer up has several hundred. I have sold two items here while on the other app I have sold closer to 50/60 in the same amount of time. It’s time to do a marketing push here, there are basically no other local selling apps other than the one I have been mentioning, all other apps take a large percentage and charge to ship (even in local situations, Mercari ) This app would be great if people actually used it!Show lesswifivmvmgldksldn
Quality of sellers has gone downhill
Used to love this app years ago and my experiences on it were largely positive but lately I have noticed a disturbing pattern: sellers are either putting up fake ads, don’t seem serious about selling or will leave conversations hanging in messages with no explanation or resolution. I see it happen on 5miles way more than I see on other apps. I use apps like offerup, Craigslist and Facebook marketplace and my experiences are much better at these other places. People on these other sites seem motivated to sell and will respond in a fairly timely manner and usually resolve the conversations whether it leads to a sale or not. I’m not sure why this trend of lazy, unmotivated or rude sellers on 5miles but it’s been happening way too much and so I wanted to share that on here. Not sure if 5miles can do anything about this disturbing trend but bottom line I think they should know how buyer experiences compare at other places. And no, I’m not low-balling sellers or being rude to them when I contact. It’s just a consistent pattern I have noticed these days that sellers on 5miles seem unmotivated and often leave conversations hanging way more than I have seen at other selling apps or websites.Show lessblaqmare
3 stars and I write why
The App itself is actually good. Giving points or coins is also a good idea. Good to handle, easy.
But here the cons: I never so,d or buyers anything here. In fact today I deleted the app, because I posted a car for sale.
The statistics in 8 hours are: 135 answers in FB marketplace (including some local sales groups I have to admit).
24 askings in OfferUp (Letgo).
5 askings in the local neighborhood page Nextdoor.
Not a single one in 5 miles. Every time I tried to sell something or buy something, 5 miles wasn’t a big part of it. I am sorry to write that, but somehow nobody really using the app. It just make me do some work for nothing.
The intention and making of the App would make me 5 stars. The reaching out to customers just only one.
If ther will be a better marketing and advertising to reach out for more people, I surely consider to re-I stall.
As I said. I hate to make bad reviews. But sometimes things have to be said and maybe for a better reason making a change.
Thx 5miles and maybe another timeShow lessPeter Weisskirchen
TERRIBLE! Deserves no stars.
This app is awful. It’s supposed to be 5 mile distance but I get listings from the whole eastern seaboard. I went to settings over and over and over. I set the distance for 10 miles, set the sort order for closest. When I go back it’s the same, I tried re entering my search, it’s exactly the same. I go back to settings, it’s all back to default. There is no way to save your settings.
Then there are the constant ads and multiple listings from commercial companies. Sometimes there will be a dozen of the same commercial listing in a row.
Also, after scrolling endlessly and finally found a couple of listings In in my area they were over a year old- and no wonder- trying to find what you’re looking for is not worth the time.
Do not waste your time. This is the worst buying/selling app I’ve ever come across.Show lessoh-mercy
Developer Response
This sounds like an issue for our customer support. If you haven’t already contacted them, you may do so at support@5milesapp.com. The team will help check further.Slow helping staff
I have this member who wrote a false review, which I’ve never sold or bought anything from this person. And have yet to hear anything from their support staff, I don’t believe a person should be able to leave a review without me buying or selling an item to them or at least should be able to write a review back but for some odd reason this person was able to write a review on me but I wasn’t allowed to write one on them plus I had blocked them so they should’ve never been able to get onto my profile. Major bugs need to be fixed
Now I’ve been dealing with harassment from the same user for an hour. And yet to hear anything for support and hopefully they ban this user but from the looks of it probably notShow less1jass1
5 auto listings
After 5 auto listings you have to pay
So in other words if you have car parts of any kind you can only use this app about 5 times before you have to pay. This is a short term app and it is not worth paying for. There is other things they can charge for but this makes the app completely useless. Apps like offer up work much better, same with facebook market place and even the classic craigslist. You don't have to pay with them to post there is no hidden fee or monthly payment just post and sell which is how it should be. If you want to charge people to sell then offer a premium account with features better than stock but if you start taking features away and force people to buy a premium account most of them are just going to merge over to another app.Show lessHungryguitar
Developer Response
Thanks for the feedback. We're sorry the app hasn't met your expectations so far. How can we improve 5miles for you? We'd love to hear your thoughts. Please feel free to contact us anytime at support@5milesapp.com. We're here to help you.Sell your stuff convenient & fast!
Out of all the apps for buying and selling I would have to say I thoroughly enjoy this app the most. 5Miles app makes it super easy and convenient for you to keep in touch with your potential buyer and even know when they read your messages. Too many good things to say about this app and extra features they have that are free to you and also easy to use and navigate around without getting confused or lost.Show lessThatTXGiRL || ATXGRL
No users, makes up for it with bots
4 people have messaged me about a listing, 0 views. Wonder how that happens? Oh yeah, because they’re bots. They all follow a basic script asking about the item, you respond and the communication stops. Then a couple days later the same thing. Don’t waste your time downloading the app. Either the app used to be good or more than likely they’ve been paying for reviews.
Also, filled with ads. Every time you open it you have to close out of a full page ad to proceed.
Plus they give you a “currency” that goes up the more you’re in the app. Either they’re using your phones computing power for something or wanting to mine your data.Show lessSaltzo
5 Miles has been useless for me
I’ve listed multiple things over the past few years on 5 Miles and have never sold a thing on it. My listings on Facebook Marketplace and even craigslist have sold very quickly so I wouldn’t really recommend this app. Also, the functionality of 5 Miles is really annoying, you MUST download the app if you want to edit your post as opposed to editing it on the computer. I listed an item almost a year ago, sold it on FB Marketplace, and am still getting people trying to underbid me because I don’t even have the app to respond. Therefore, instead of just going on the site to mark it as sold, I must download the app again just to say it was sold long ago on another platform.Show lessDominic Koponen
