Dialpad

Dialpad

A modern phone system

Business
Productivity
27 reviews
⭐️4.6 / 5
Rating
🙌2.8K
Ratings
📼6 scs
Content
📦~ in 1 week
Updates frequency
🗣❌ unsupported
Your locale

All Versions of Dialpad

14.0.0

June 28, 2024

Thanks for using Dialpad! We’re constantly making improvements to Dialpad to make it more reliable. Here are the latest enhancements to the app: - Various stability improvements and bug fixes
More

13.0.1

June 27, 2024

Thanks for using Dialpad! We’re constantly making improvements to Dialpad to make it more reliable. Here are the latest enhancements to the app: - Various stability improvements and bug fixes
More

13.0.0

June 17, 2024

Thanks for using Dialpad! We’re constantly making improvements to Dialpad to make it more reliable. Here are the latest enhancements to the app: - Various stability improvements and bug fixes
More

12.0.2

June 6, 2024

Thanks for using Dialpad! We’re constantly making improvements to Dialpad to make it more reliable. Here are the latest enhancements to the app: - Various stability improvements and bug fixes
More

12.0.1

June 4, 2024

Thanks for using Dialpad! We’re constantly making improvements to Dialpad to make it more reliable. Here are the latest enhancements to the app: - Various stability improvements and bug fixes
More

10.0.1

May 8, 2024

Thanks for using Dialpad! We’re constantly making improvements to Dialpad to make it more reliable. Here are the latest enhancements to the app: - Various stability improvements and bug fixes
More

10.0.0

May 3, 2024

Thanks for using Dialpad! We’re constantly making improvements to Dialpad to make it more reliable. Here are the latest enhancements to the app: - Various stability improvements and bug fixes
More

9.0.0

April 22, 2024

Thanks for using Dialpad! We’re constantly making improvements to Dialpad to make it more reliable. Here are the latest enhancements to the app: - Various stability improvements and bug fixes
More

8.0.1

April 13, 2024

Thanks for using Dialpad! We’re constantly making improvements to Dialpad to make it more reliable. Here are the latest enhancements to the app: - Various stability improvements and bug fixes
More

7.0.2

March 29, 2024

Thanks for using Dialpad! We’re constantly making improvements to Dialpad to make it more reliable. Here are the latest enhancements to the app: - Various stability improvements and bug fixes
More

Price History of Dialpad

Description of Dialpad

Dialpad gives teams a single place to stay connected with a business communication platform that supports every kind of conversation. Whether sales or support, 1:1 or group meeting, Dialpad offers a solution that makes it easier to make smart calls both in and outside your business. Features that Matter: *A Single Platform* Calls, contacts, and messages—all your business communications right in the palm of your hand. *Switch Between Devices* Take calls on the go and switch between your laptop or deskphone to your iOS device in one tap. *Automatic Note-Taking* With Voice Intelligence™, calls are automatically transcribed and surfaced to you once you hang up, so you’re never second-guessing what was said. *Rich Contact Profiles* Contact profiles should include more than just a name and number. With Dialpad, access shared emails or upcoming events plus details from your CRM. *Coach From Anywhere* Monitor and coach calls from a single interface, even when you’re nowhere near a desk, with listen-in features.
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Dialpad: FAQ

Is Dialpad software compatible with iPad devices?

Yes, Dialpad works on iPads.
The Dialpad app was released by Dialpad, Inc..
The minimum iOS requirement for the app is 16.0 or higher.
The rating of 4.6 out of 5 that Dialpad has received from users is outstanding.
The Dialpad App Relates To The Business Genre.
The latest version of Dialpad is 14.0.0.
July 1, 2024 is the date of the latest Dialpad update.
Dialpad was introduced to the market on February 5, 2023.
Contains nothing objectionable, appropriate for all ages.
Dialpad can be used in Dutch, English, French and 7 more.
Sorry, Dialpad is not on Apple Arcade.
Sorry, in-app purchases are not available for users of Dialpad.
Sorry, Dialpad is not specifically engineered for compatibility with Apple Vision Pro.

Screenshots of Dialpad

Dialpad screenshot #1 for iPhone
Dialpad screenshot #2 for iPhone
Dialpad screenshot #3 for iPhone
Dialpad screenshot #4 for iPhone
Dialpad screenshot #5 for iPhone
Dialpad screenshot #6 for iPhone
iphone
ipad

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Reviews of Dialpad

  • Don’t Waste Your Money!

    Started out good enough and then took the hardest nose-dive I’ve ever experienced. Customer service is a COMPLETE joke, you get emails days after a request and every person that responds asks you to send the same information you’ve already sent multiple times. We had an issue with messages failing to send, sent countless screenshots of the issues for them to repeatedly ask us to confirm the phone numbers we were having issues sending to & receiving from and to ‘provide examples’ after we sent them over and over again. Told them we were moving to a new platform and asked about cancellation process, were promised we wouldn’t be charged because we were just waiting for our numbers to port over and then - surprise - another month billed and when we asked about the previous messages we received about us not being charge - we just received the same templated email repeatedly with a link back to their cancellation policy. Seriously, just use OpenPhone or find another, actually RELIABLE application to use.
    27&aGfreeNewbie27&aGfreeNewbie

  • Stay far far away

    This is the WORST phone system I have EVER worked with. I’d rather have a rotary phone instead of this system. Our company changed over two years ago and it has been a nightmare ever since. Phone calls don’t get routed correctly, there’s a delay in every phone call. About 1 out of 10 calls we try to place within the system don’t go through. There is no handset, just a computer app and headset. The mobile app is terrible. For example, if a call comes in your DialPad app, it will show in your call log on your iPhone. If you decline a call, it shows as a missed call on my iPhone not on the app; very frustrating and confusing. The speaker option on iPhone works about 20% of the time. The computer app constantly changes settings on its own. The list goes on. The ONLY advantage to this phone system is we can look up anyone in the company across the country and call them or message them. That said, once you find them in the system you have to hope the call actually goes through in less than three attempts. If it does you’re lucky. These are NOT issues happening just at my location, same thing in each of our stores nationwide. If you’re looking to replace your existing phone system, I urge you to do more research before deciding on DialPad!
    YayayayayayayahshhhddYayayayayayayahshhhdd

  • That's Disgusting customer service; I'm not exaggerating or being a Karen.

    My experience with Dialpad's customer service was, without a doubt, the worst I've ever had. It all started when I simply asked for assistance with my account. During my free trial, I noticed I was being charged for international calling, even though I was supposed to be on the free trial. I knew this wasn't right, and I wanted to understand their pricing structure once the trial ended. To my shock, the customer service representative's response was to yell at me and dismiss my concerns. I even raised my voice in frustration after his unhelpful attitude. It's worth noting that this whole ordeal began because I wanted clarity on charges while on a free trial. The representative's statement that I "couldn't get cancer because it was free" was not only unprofessional but completely irrelevant to my inquiry. Despite explaining my concerns multiple times, he continued to yell and belittle me for worrying about charges during the free version. While I acknowledge that Dialpad's software is neat, I cannot stress enough how horrendous their customer service was during this interaction. I would genuinely hesitate to entrust my business operations to them, especially if my call center or operations rely on their services. It's truly disappointing because their software is decent, but their customer service is the worst I've ever encountered. My advice would be to steer clear.
    cr$pcr$p

    Developer Response

    Hello, My name is Dulce Ramirez and I'm the director of support for Dialpad. Your feedback is very concerning to me, I'd love to figure out what exactly happened here. Would you mind getting in touch with me? My name email is Dulce@dialpad.com. I can assure you that is NOT the way we treat customers! I'm very sorry you experienced this, I look forward to hearing back from you.
See 24 more reviews
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