No compatibility with iPad Apple keyboard
UPDATE: Still frustrated. Developer response is not helpful. Of course I have ensured that the keyboard is connected properly. I have an Apple Pencil which is also wreaking havoc with this program. Once I disconnect the Pencil I have fewer problems. However setting that additional problem aside, the on screen keyboard continuously pops up even when I choose for it not to be used. This has only been a problem immediately after the iOS 14 update. Still need assistance.
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I am very frustrated. I paid for a yearly subscription specifically because I am able to use my iPad with keyboard to create documents. After updating to iOS 14 I can start a sentence in a new document - then the on screen keyboard pops up and I can no longer use the physical keyboard, rendering this useless to me.
I have emailed the developer and have not received a response. I would appreciate an update or I want to cancel my subscription. Please respond.
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I am very frustrated. I paid for a yearly subscription specifically because I am able to use my iPad with keyboard to create documents. After updating to iOS 14 I can start a sentence in a new document - then the on screen keyboard pops up and I can no longer use the physical keyboard, rendering this useless to me.
I have emailed the developer and have not received a response. I would appreciate an update or I want to cancel my subscription. Please respond.
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Update: still extremely pleased with app
Have been using this app for awhile now and am completely happy with it. I have tried many other apps to satisfy my needs, especially for word processing, but none filled the need. This one does it in spades.
Update: This is one of the best purchases I have ever made for an app. It is fast, full-featured, and clean. Now has Mail for the laptop and it is the best mail app I have used. Keep up the great improvements. Thanks Developers.
Update: This is one of the best purchases I have ever made for an app. It is fast, full-featured, and clean. Now has Mail for the laptop and it is the best mail app I have used. Keep up the great improvements. Thanks Developers.
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Response from developer
Great! We are glad you enjoy OfficeSuite!
Slowly getting the hang of it!
So far so good!! Haven’t had to contact anyone for support. Is user friendly to people who have used popular softwares before. Slowly getting the hang of the more I use it 👍😀
Response from developer
Hello, thank you for taking the time to share your positive experience. If you need any kind of help, please, don't hesitate to contact us at: ios-helpdesk@mobisystems.com. Have a great day ahead! Regards, Petya - MobiSystems
Price is a bit misleading
I suppose I shouldn't be surprised but it's $30 for a year that breaks down to 2.50 a mo. But you pay the 30 outright. Cool part is it does work on my win 10 computer as a part of that $30. The app itself is smooth and helps me write away from my desk. So, great app, but lost a star to advertising.
Pop-up
Pop-up and $$$
Response from developer
Hello, our app is available for a free trial. You can test all apps features and cancel it before its expiration and avoid being charged. Please note that the app price is very competitive given the hard team work involved to keep everything updated. Regards Desi MobiSystems
Bravo for this Free Awesome App :)
great app love it even might pay for it while yes there is a pop up ad but it is there’s to buy the full app but it’s not popping up like crazy never while editing my papers only when in the menu and it’s just a pop up so click the X to close no Ads that play 15-45 seconds or anything like that so no complaints here. FYI I also have word not paying for it the free one is just annoying as using the computer this is way better and i will most likely just delete ms word app. Great job and thanks for not charging a arm and a leg and the best part is i can save in so many formats even docx not like most they will have there own specific document like obt or whatever so you can save it in then maybe txt not this one give it a try it’s everything and the only word document application you need promise!!!! :)
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Response from developer
Hello a big thank you for your review from all out team. Your opinion is valuable and important for our future development. Enjoy using OfficeSuite. Thank you. Regards Desi MobiSystems
CRASH PRONE due to ADS
This app is very frustrating and can cause serious errors, spreadsheet scrambles and loss of work from intrusive ad pop ups and constant “upgrade” requests at initial (previous work) loading. Contacting their so-called support team is even worse, since after sending them a very detailed exact description of how/why/when and what happens over and over, they still insist on “screen shots” and “more details”. It would be easier to just write the patch for their lack of error trapping and poor programming timing and input errors, then to fiddle around with “screen shots”... As far as the app itself, the plain-jane stacked menus are impossible to fully navigate without a bluetooth full-keyboard. Using your standard popup device keypad will soon make you crazy in spreadsheet and word processor modes. Finally, the “autoload last work” feature itself creates “lost-in-buffer” unusable file loading errors, which can corrupt your past work. You must constantly save large active files as you work, changing their file names, to ensure that WHEN (not if) you suffer a crash, your work isn’t corrupted/lost/unuseable. Note that the paid-for “rights” in the “pro” version does not cross over from former platforms (first gen ipads to air4 for example).
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Response from developer
Hello, thank you for your review. We are sorry for the Spreadsheet issues you experience. Please contact us at ios-helpdesk@mobisystems.com We will be happy to assist further. Regards Desi MobiSystems
OfficeSuite
This is a great software, I did not give it 5 stars due to its conversion from Excel issues. When you convert a file from Excel you will have to work the formatting, especially the cell color and line formats. Even if your Excel file has no color highlighting in the cells, it will when it is converted to OfficeSuit, the cell color / spreadsheet will be unusable till fixed. Other then this issue, it is a good piece of software. I would defiantly recommend
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What Happened!!!
I am giving 4 stars because at one time this app made my life so easy it used to do everything . My app no longer works i have submitted many support tickets with no reference number given and no response. At this point i give up. No one will respond to help me there are no updates on the App Store. I have a paid subscription and have used this app for almost 2 yrs and it has really helped my businesses because i could do everything right here but it no longer works and no one in support will respond and my last review was apparently deleted. I give up there aren’t any apps that do what OfficeSuite can do. I wasn’t given a ticket number.
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Response from developer
Hello, please let me know your ticket number and I'll make sure we get back to you asap. Regards, Ivo -MobiSystems
Keyboard keeps disappearing....
I’ve just downloaded this & it seems good, however my first foray into creating a document has proved very annoying. If I tap to place a cursor where I need to edit or change something, the keyboard disappears! If I tap again to try & bring it back, the program then decides I wish to delete or remove something & selects the whole word next to where I’m trying to place the cursor. There seems to be no option to bring the keyboard back up when I need it, it only pops up when it ‘thinks’ I need it!
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Response from developer
Hello, thank you for reporting this. May I ask you to contact us via Account > Send Feedback > Contact support Regards, Emi -MobiSystems
