Please Help
I’m trying to sign in, it says my email doesn’t exist. I’ve taken screen shots of my account settings (my name and email) and my Apple subscriptions (paid for a year).
How can I access this on my iPhone, or even worse if I replace my iPad I’ll loose everything?
Good job on customer service
Edit: After about 4-5 days (3 business days b/c I wrote the reivew on a Saturday), I received an email from Mobisystems asking me to email them my email address to confirm that I had a pro account with them. After doing so, I was able to get my old pro account back within I guess 2-3 hours. So I was able to have no ads, and mark my pdfs like before. Good job, Mobisystems. I will update my review from 1 stars to 4 stars accordingly.
Response from developer
Thank you very much, for revising your rating of OfficeSuite. We really appreciate it, and apologize again for the issue that you experienced using your previously purchased Pro version.
Simply Marvelous
I will say though that arguably the best part of this app is it’s seamless ability to integrate non-word and the other types of office files into their appropriate programs. Not to mention the incredible ease of mobile use therein! In my opinion even though there is really no difference versus the desktop versions of the programs, the developers have beautifully made these mobile versions much much easier to use than their big-brother desktop versions and I’ve yet to encounter an issue with any component (something the desktop versions can never say) and that’s if I ever do have an issue. 10/10
Response from developer
Hello, we are truly happy to hear your kind words. We strive to provide the best service for you. Thanks for choosing us, take good care of yourself! Regards, Emi -MobiSystems
Not So Great 😒
Response from developer
Hello, I can imagine how frustrating this might be. The issue will be solved within the upcoming release. In the meantime, if you have any questions, please let us know at ios-helpdesk@mobisystems.com Regards, Emi -MobiSystems
Used to be brilliant, now useless
Great substitute for Word
Response from developer
Hello Genre, thank you very much for your kind words and professional demeanor! Upgrading to a subscription has its own Pros as well, and it is optional. Regards, Emi -MobiSystems
This is a Fully Compatible Office Suite to Match & Supersede MS Office
Thanks to the Developers.
Response from developer
And thanks to you too for the amazing comments! We are thrilled that you loved your experience! Regards, Emi -MobiSystems
Very useful
Response from developer
Hello jk_1966, thank you for taking the time to share your positive experience. Emi -MobiSystems
Needs Update for 23.1
Have iPhone XR, worked fine before upgrade to 13. Not sure I opened on phone before updating app but definitely crashing on 13.1.
Great app on 12.4
PROBLEM FIXED! Thank you.
Response from developer
27.09: Please find the update and fix on App Store. We'd like to apologize for the downtime. 25.09: Hello Tony, thank you for reporting this. Our dev team is currently working on a fix for this issue and it will be available as soon as possible. -MobiSystems Support
Best bet for a good Microsoft Office alternative
Response from developer
26.09: Hello Francis, the update containing the fix is live on App Store. We'd like to apologize one more time. If you have questions, please contact us. 25.09: Hello, we are sorry for the inconvenience. We are aware of the issue and it will be fixed in 24 hours. Regards, Emi