Mileage Tracker by Driversnote User Reviews

Mileage Tracker by Driversnote

Driversnote ApS

Business

Finance

Reviews Summary

Positive highlights

🚀

This app hasAccurate mileage tracking

🔍

This app hasAutomatic trip detection with Bluetooth beacon

📊

This app hasComprehensive reporting and data export

🤖

This app hasHands-free operation with automatic start/stop

🕰️

This app hasAbility to set work hours for tracking

💯

This app hasExcellent customer support

Negative highlights

💰

This app hasPaid subscription required after 20 trips per month

🔒

This app hasPrivacy concerns with always-on location tracking

🕰️

This app hasTrips sometimes stop unexpectedly or don't restart

🗺️

This app hasInaccurate address detection and trip mapping in some cases

🔀

This app hasDifficulty in manually editing or combining trips

Top reviews

Most RecentHighest RatedLowest Rated

Better than the rest

I tried MileIq and this is way better. It tracks my mileage and doesn’t stop and reset at lights or in traffic which is good to track my mileage for business purposes. I also like the notes features it allows me to add/edit information about the trip. I have recommended this to my coworkers who also track mileage.

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Yairar

6 years ago

Terrible

I liked this app when I initially had it. Then it started to “jump” my driving around. It did not track properly the km I was driving and clocked random roads that don’t exist (as the crow flies instead of on the actual roads). I sent photos of what it was doing to the developer. They couldn’t help me. They offered a refund to me (that I never received) and I cancelled my subscription. Only to my surprise to be notified that I was charged for a new year subscription for an app that I cancelled and one that does not work. Emailing the developer has been useless as they are not returning or acknowledging my emails. Stay far away from this app. There are far more reliable ones out there.

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Sgcj

6 years ago

Response from developer

Hi Sgcj, we're so sorry to hear this. If we did not get this sorted, will you please get back to us so we can rectify the situation? You can reach on us support@driversnote.ca. Thank you!

20 trips/Month limit

I somewhat enjoyed the app until I received an e-mail saying I went over my 20 trip/month limit. It counts return drives as a separate trip, so it’s easy to go over the limit. I thought the upcharge was only if you do iBeacon and $10/month is too costly. I also would forget to log a return trip or run an errand after a job, and those instances need to be entered by hand. Otherwise, I enjoyed the option of choosing whether it was for charity or business since I drive a lot of charity miles.

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tickling spiders

6 years ago

USES WAY TOO MUCH DATA

every time I open it to use it, which isn’t too often it eats up all my data for the month in just a couple uses. Otherwise it’s been good but don’t get this app. It will cost you way too much to use.

joe-data

7 years ago

Response from developer

Thank you for your message. There's no precise estimate of data usage. It varies and is relative to how often you use the app to track trips. The app itself actually doesn't need data to track trips, it utilizes the GPS network to track your position. It only needs data to synchronize with our server, which can be done when you're on a wifi network. Just remember to have the Driversnote app running in the background. If you have it running on the main screen it consumes data, because Google Maps are showing the route you're driving, which it uses data for. Feel to write again if you need more info or have questions about mileage reimbursement. You can reach us at info@driversnote.com

Plain rude.

I’ve been using this app for almost a year for free, now they’ve limited the number of trips I’m allowed to 20/month. Ridiculous.

colinashton

7 years ago

Perfect app for occasional users.. can’t believe it is free

I just wanted to take a couple of minutes to write and say thanks for making such a great app and website. I only use my vehicle for work trips very occasionally so needed an app that works for my low use and yours does exactly that. Being able to retrospectively add journeys through the website which then calculate the distance and tax allowance is such a great feature and I wish I had discovered your app before having to do my U.K. tax return in January.

One possible suggestion would be the ability to choose route options when adding them in manually, although now I have discovered the app I hopefully won’t have to add things in the future by hand!

I don’t use my car nearly enough to justify a monthly or annual subscription but would happily pay a one time fee to keep the service exactly as it is now. Maybe you could offer the first 20 trips for free then as well as your existing plans offer an “X” trips per month one time purchase for a few pounds? Must be kind of crazy a user is asking to be charged something! I just think there must be other self employed people like me who are very light users who would also just pay once as they can’t justify the ongoing monthly cost.

Anyway, thanks again for making a real great app. I hope that you are able to keep it maintained now I have found it and made it part of my work journeys.

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c0c0p0ps

7 years ago

Promising app but expensive.

The App is great and easy to use but when I reached 20 trips I was informed that I had to subscribe to a 6.99 per month fee to extend this. Which is just far too expensive. I now have to delete all my personal trips and for buisneses trips keep the app recording for the entirety of my return trip to minimise the number of trips which has taken some of the shine off my opinion. A modest one off fee of 2.99 would be better for a 'lite' version maybe 6.99 for the automatic version using smartphone GPS rather than a separate device... It's a competitive area so I'm going to try another...

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Chrisfozzy

7 years ago

Response from developer

Hi Chris, Thank you very much for taking the time to write. I have forwarded your mail to our sales department, so they can have it in mind when updating and revising our information about pricing and subscription in both the app and website. Currently, you're on the Lite Version of our app, which is free but has a limit of 20 trips per month. A very minor detail: the monthly subscription is GBP 6.50. We wish you all the best and good luck with 2018.

Great App, Amazing convenience, Superb Customer Care!

Because I am self employed and also do charity work, etc... I need to track my miles for various tax purposes. This app allows me to do that and create customizable pdf reports for my variety of uses. Even better, because I signed up for the standard plan (which is very reasonable and tax deductible) I also was mailed a free iBeacon that I place in my car which turns my app on and starts tracking my miles every time I drive. It was always a frustration to be halfway to an appointment and realize I hadn’t started my mileage tracker, now it does it for me!! Great customer service as well. I sent an email with a question (to headquarters in Denmark) and they respond in 8 minutes!!

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DaYonghengrande

7 years ago

Response from developer

Hi there! Thank you for your review. It means a lot to us. Our support team is always ready to help and we try to cover various time zones to the best of our ability. Kind regards, nadja from driversnote

Ease to use, good support, but bit expensive

The Developers did a great job, they kept the app interface so simple and neat, i always loved the concept “remove things which are not needed” i see that in this app.

I can track my movements easily.

A good response for the mail i sent them. They answered all my questions.

I am waiting for my IBeacon. 1-2 weeks is bit long though for delivering it

One suggestion would be that when we use a IBeacon it should pop up a dialogue box for keying in the notes and the selecting the type of trip after the end of trip. So that people don’t have to remember where they went while pulling out the report.

114$ is bit expensive, if they work on that they can get more users.

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Shirish S Patil

7 years ago

Great app

I subscribe monthly and it's worth the price. The Beacon works flawlessly so all my travel is recorded even when I don't think about it. I generate the report at the end of the month and tweak to remove unnecessary trips. All mileage is captured. Before when I did it manually I always had trips that could have been charged to my company but I forgot to enter them. The $14/month saves me a lot of money in the long run. Highly recommend.

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rovertbiggs