Avoid crowds, stay safe and shop from the comfort of your home. With Jumia, you open your doors to savings and convenience!
Shop safely and conveniently online with Jumia, the largest online retailer in Africa.
So what exactly do you get with the Jumia app?
- Daily exclusive app only Flash sales on top products
- Special Treasure hunts with guaranteed prizes
- Faster access to deals
- Exclusive app-only discounts
- Fast and Free shipping in select cities across Africa!
- Exclusive app only vouchers
With the Jumia App, shop safe and convenient online!
Download the Jumia Online Shopping App today for the best shopping experience in Africa. Great discounts, hassle free payment options, easy returns and 100% genuine items guaranteed!
From fashion to electronics, find anything you need on Africa’s largest online shopping store. Enjoy a large selection of international and local brands to choose from and shop 100% genuine products only at Jumia!
Payment made easy with secure payment options such as cash on delivery, mobile money or pay using your credit card with our secure payment system Jumia Pay.
So you ask, what can I shop at Jumia?
We sell millions of products, download the app and search what you are looking for. Some top items include:
- Mobile Phones & Tablets
- Laptops, Notebooks, Desktops and accessories
- Appliances, TVs, Games, Consoles, Home Theatres
- Sporting Goods, Lifestyle products
- Fashion for all - Men, Woman, Kids & Babies
- Baby Necessities - Diapers, Skincare, Toys and all
- Health & Beauty Products - Make up, perfumes, Hair care, Oral care & more
- Home & Living - Furniture, Decor, Bedding, Kitchen Essentials
- Grocery Items & Supplies - Yes you read that right
With the Jumia Shopping App, you get:
- Customized shopping experience with a personalized feed
- Buyer protection
- Cross-platform shopping, whether on a smartphone, a tablet or even on a desktop, Jumia app will keep all the products on your cart as long as you are logged in to your account.
- Order management from our call center, our call center will call you to inform about the status of your order
- International shopping experience from brands like Apple, Canon, HP, Pampers, Moulinex, L’Oreal, Samsung, Tefal and many more!
Operating in more than 11 markets in Africa, the Jumia Online Shopping Application is available in Arabic, English and French. Our in-house customer service strives hard to provide you with impeccable service to all your questions in English, French, Arabic or the respective regional languages of the countries.
We always look forward to provide the best customer experience, share your feedback with us to help us achieve that goal.
Contact us :
Algeria ==> https://www.jumia.dz/sp-contact/
Côte d'Ivoire ==> https://www.jumia.ci/sp-contact/
Egypt ==> https://www.jumia.com.eg/sp-contact/
Ghana ==> https://www.jumia.com.gh/sp-contact/
Kenya ==> https://www.jumia.co.ke/sp-contact/
Morocco ==> https://www.jumia.ma/sp-contact/
Nigeria ==> https://www.jumia.com.ng/sp-contact/
Senegal ==> https://www.jumia.sn/sp-contact/
Tunisia ==> https://www.jumia.com.tn/sp-contact/
Uganda ==> https://www.jumia.ug/sp-contact/
South Africa ⇒ https://www.jumia.co.za/sp-contact-us/
** DISCLAIMER **
We have been informed that our app is fraudulently advertised by third-party advertisers, mostly in the form of fake vouchers or offers. These ads are published without our consent and we highly regret and condemn this behavior.
If you encounter any of these issues, please help us and copy the page URL found and report it to jumia.online.shopping@jumia.com with subject "Fraudulent Ad" so that we can take the ad down.
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Summary of user reviews
Positive highlights
🛒
This app hasWide range of products
💳
This app hasMultiple payment options including cash on delivery
🔁
This app hasEasy return policy
📦
This app hasFast delivery in some cases
🛒
This app hasConvenient online shopping experience
Negative highlights
🚚
This app hasUnreliable and delayed delivery
🔍
This app hasInaccurate product availability information
🤖
This app hasPoor customer service and lack of responsiveness
🔒
This app hasSecurity issues with payment and refunds
📱
This app hasFrequent app issues and bugs
💰
This app hasOvercharging for shipping and hidden fees
🗓️
This app hasCancellation of orders without prior notice
🏪
This app hasLimited free shipping options in certain regions
What's New in Jumia Online Shopping
16.9.0
December 20, 2024
Hello Jumia Fans!
In this new version, we have made some incremental technical updates and also improved some designs to present a more standardized and stable application for our customers.
If you like these changes, please let us know by rating and reviewing us in the App Store!
You guys are so stupid 😡😡😡 can you imagine me ordering two digital multimeter I wasn’t able to receive it today due to the fact that I was swamped at work unexpectedly I saw an annoying mail in my email cancelled the order that shows how stupid you guys are and will never be using your app ever and never again I’m deleting your app real quick you punky fools I really need those digital multimeter meters so bad for work I was expecting to come tomorrow and seeing this is really sad won’t be surprised you did this to me twice and I will make sure i inform all my friends and families not to make use of your app you guys are so slow. Surprisingly you guys did this to increase the amount of which I purchased it already you bunch of losers 😡😡😡😡😡.