Connexx Smart Connect User Reviews

Top reviews

Loosing connection

After awhile the sound goes in and out.
And sounds like the sound is coming out of a big pipe “hollow”

Useless

This is a hopeless app. My hearing aids were much better before this awful Bluetooth ‘upgrade’. Hope to get rid of these soon and go back to my old system!

Too many issues

Squeals too much when using app,
switches modes unnecessarily on its own, quits working too frequently and have to delete and reinstall to work.
Etc, etc, etc. Very nice when it works right.

Awesome!

I have had this for 5 yrs! It is Great! I purchased mine with my
TRAX 42 CIC....at Costco...

Hard to connect

Continues to be troublesome, a real failure.

Troublesome!

This app was recommended for my new Signia Connect S+ aids and the Smart Connect (Easy Tek) streamer. It seems to connect and work 50% of the time, and when it doesn’t the message “ this app is not suitable for iPhone” appears.

After persevering for weeks, I’ve switched back to the older Signia EasyTek app using Manual set-up and this appears much better!
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Streaming mode

I use it a lot every day for audiobooks
There is definitely an issue in that after leaving streaming(turning off an audio book for example) it does not revert always to automatic mode , but stops in streaming mode and the hewing aid is then very muted

This is very annoying as then need to go thru the whole demo mode scenario to switch streaming mode off so that I can get my hearing aid to work normally
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Jmanfeld

Poor interface. Difficult to navigate.

Why?

This app looked good at the beginning, but after a couple of months of use it’s flaws were readily apparent. As a systems designer and programmer for the past 40 years, it is obvious that the developers of this app stopped early with their support. Or was it dictated by the hearing aid manufacturer? Hearing aids last a long time, just like computers, cars, and people. Stopping support after a few years speaks volumes. The hearing aids will last longer than this attempt at what could have been an outstanding app.
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No one cares!

For over three years people have been complaining about this app. No one seems to listen or care. I expect better from Costco.

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