TicketSwap User Reviews

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  • ily

    I really don’t know how it works or care — but it works! I was so sad I hadn’t thought to book Van Gogh Museum tix in advance. I set an alert on the app for any tickets in April and would get a notification anytime someone put them up for sale. Within a day I got the tickets I needed and I went to the museum today, no problem at all. Ily ticketswap. Museum was awesome btw
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  • Annoying…

    Really frustrating to sell a ticket. The app will not accept you to input your information and then you are stuck with a ticket. They also take forever to respond. It’s fine to buy a ticket, but to sell one is quite difficult in my experience.

    Developer Response

    Hi Bob, Thanks for your feedback! How unfortunate to hear you are having issues entering the information when selling a ticket. Unfortunately, we are not able to find your account through this information. Hopefully, we will be able to respond to your queries in time! If you reach out to complaints@ticketswap.com, we'll see if we can get back to you as soon as possible!
  • Great app, but some improvements could help

    I love the concept of this app and it worked perfectly the one time I have used it to sell tickets so far.

    However, I think it’s missing two things: an option to save listings / tickets for later, in case you are not ready to buy a ticket yet but want to come back to the event page later. And secondly, a way to sort search results by date. For example, if you search for tickets for the weekend, being able to look at a specific day at a time, or being able to set a custom date range in the search.

    Other than these missing functionalities it’s a great app!
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  • Good for selling tickets

    Great platform to sell your tickets. I couldn’t find another one that let me sell my tickets. Here I can enter the event manually instead of certain apps only accepting specific events. You have to verify your identity before selling and the app checks if the ticket is legit.
  • Filled with bots

    Don’t expect to be able to purchase tickets. There are bots moving ticket prices around constantly. This is a sham site.

    Developer Response

    Hi there, Thanks for your message. We have an extensive system that works hard to detect and prevent bot usage. For some events, demand is very high, meaning tickets can be gone within seconds. However, you can be assured that when you do miss out on a ticket, it is to another dedicated fan like you! Hopefully, you'll have a bit more luck soon, we'll keep our fingers crossed for you!
  • Worst customer service ever. Going to cost me 400 euros.

    I have been trying to contact customer service for a week without luck. I bought tickets on their platform which I can no longer use. Tried to verify my identity to be able to sell but can’t do it because of a bug in their system. Have received zero help and now I will probably lose 400 euros because of them. Won’t be able to sell my tickets before the event.
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    Developer Response

    Hi there, We're really sorry to have missed this feedback when it came in.. Hopefully, our customer service managed to offer a satisfying solution. We hope to see you again on our platform soon!
  • Raffle doesn’t work

    Raffle doesn’t work and preventing me from buying tickets. App used to work, now it’s useless.
  • It doesn’t let us pay

    My partner and I are trying to get a ticket and we got it multiple times but it never let us pay by our credit card. I really hope that no one will use this system ever so that we won’t waste our day just sitting in front of computer for nothing.
  • Nikita Kalchenko

    Cool app
  • Trash company trash app

    I regret every downloading this app. Do yourself a favor and buy your tickets somewhere else.

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