Leave a Review Fan Smart Sync
Used to work???
Hallelujah all of a sudden it started working again. The app doesn’t crash and all my fans are functioning. Did you get my message and update the software? Honestly,
(updated see above) this was a great app until I bought a iPhone 14 Pro Max now all the other phones work and mine does not. I sent a message to the developer and received nothing in return. It seems to me like this is a glitch in the software when the unit tries to connect to the phone I have three fans that have modules inside one that the remote failed on and I can only use the app to change so I had to use an old phone as a dedicated fan, remote PS it is an SX max and by the way, it is also running something is up with the iPhone 14 promax scaffolding in this app. Would you mind replying and telling me you’re doing something about it? I would love to give you guys a five star review but unfortunately I cannot. Please help!!!Show lessSubidude11
Used to work???
Honestly, this was a great app until I bought a iPhone 14 Pro Max now all the other phones work and mine does not. I sent a message to the developer and received nothing in return. It seems to me like this is a glitch in the software when the unit tries to connect to the phone I have three fans that have modules inside one that the remote failed on and I can only use the app to change so I had to use an old phone as a dedicated fan, remote PS it is an SX max and by the way, it is also running something is up with the iPhone 14 promax scaffolding in this app. Would you mind replying and telling me you’re doing something about it? I would love to give you guys a five star review but unfortunately I cannot.
Please help!!!Show lessIt works!
Worked so good in my bedroom that I went back and bought another one for the living room! Both rooms work on the same app!Jronn65
Great when it works- connects 15% of the time
Love the concept. Wall remote works great. The app is excellent and convenient....when it connects. First week seemed ok and now only connects maybe 10-15% of the time. Keep checking for app update to no avail. Please fix.
Update: now connects less than 5% of the time on both my phone and my husband’s phone. Keep getting a timeout warning and an occasional in range warning- when I am right next to the fan it still won’t connect.Show lessDrPak
Happy day!
I have search for a long time, trying to find a app that would control my fan, JACKPOT!
Thank you so much for this app!
If this app does not work with your fan, don’t bad mouth it! Move on to the next app and see if it works. Again, thank you for making this app!slfs7890
Works Great
We recently installed a new Hunter fan with a Bluetooth remote. Loaded this App and it worked perfectly.
I’ll state the obvious here: ensure that there is power going to the fan (e.g., the wall switch is on). It’s also important that the lights are in the ON position, and the Fan is in the Max RUN position via the pull chains in order for the App to control them. I am not using a wall controller, so that could also impact things.
We are using Apple phones/iPads with the App.Show lessJerry102de
It functions....usually
One star because it does do the basic things like turn the light or the fan on and off. Anytime you go to set a timer, you have approximately 3 seconds to spin the wheel to set the amount of time on the timer and if you have not confirmed your selection at the end of 3 seconds the app crashes and disconnects you from the device you were attempting to control. The app has been this way for over a year. Numerous complaints have been ignored. No updates to the app. Obviously, customer service is not a priority; though, they likely do not even have a customer service department judging by similar feedback left on here.Show lessTsizzle86
Great app if installed after a GFI
As another user noted, app can lose connection and the need to reset electrical circuit.
After a few too many trips to the breaker box in the basement, I installed a GFI in the outlet box the fan fed from in the same room (kitchen). Now I just test and reset the nearby GFI.
I actually use this to control my downdraft cooktop exhaust AND under-counter and under-cabinet LED light strips. WORKS GREAT.Show lessdddiers
Remote not working
Just installed fan and the app works great but the remote isn’t working. I tried cycling power on ceiling fan with receiver and then pushed the learn button on the remote and it still doesn’t work. Any suggestions?Disneer01
Developer Response
Please mail to our customer service : custserv@hkcus.com, thanks.Does not work
Does not work at allShazta
Developer Response
Please mail to our customer service : custserv@hkcus.com, thanks.
