Fan Smart Sync User Reviews

Fan Smart Sync
Fan Smart Sync
Satellite Electronic (Zhongshan) Ltd.

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Leave a Review Fan Smart Sync
  • Disconnects in timer mode

    On off function works great. When attempting to set a light or fan timer the app frequently says disconnected from fan. However, the timer function does work some of the time without giving an error message.
  • Recurring message

    I had the fan and light professionally installed with the Remote receiver. I have found that I have received multiple warnings “Please confirm that the ceiling fan is within range”. I am sitting directly under the fan and it still gives me the message. After it gives me that message there is no way to rectify the lack of the app working. The only thing I can do is to go to the wall unit turn off the power and then turn it back on. The app is really poor.
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    Developer Response

    Please mail to our customer service : custserv@hkcus.com, thanks.
  • Fan works fine...the app not so much

    The wall control works perfectly with the fan. The app works even better. Problem is that the app will lose connection with the fan and become useless. The only way to fix it is to kill the power to the fan and rediscover it when powering it back on. This means going downstairs, outside and flipping the breaker off, wait a minute and then back on. That isn’t all that bad but I have other devices on that same circuit, one being my cable. Now my fan works but I have to wait for my cable box to reboot along with other devices. Not the end of the world but inconvenient enough to give a one star rating. The only good thing is the handheld remote still works so I tend to use that on a regular basis. So the product gets a thumbs up from me but the app...more trouble than its worth.
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  • Don’t even bother

    Breathing is better without this app

    Developer Response

    Please mail to our customer service : custserv@hkcus.com, thanks.
  • AP works fine

    The AP works fine. It works in conjunction with the Bluetooth remote. No it won’t magically make your non-Bluetooth fan remote work on your phone. The AP is a bit cheesy when operating multiple fans. You have to go into settings and act like you are editing the fan names to switch between multiple enabled fans/lights. It needs a way to switch between enabled devices better.
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  • Downloaded and it worked Perfectly

    Just installed a Harbor Breeze Bluetooth remote controller on my ceiling fan. Downloaded this app and it found the fan and worked flawlessly with no setup.
  • Wasted my time

    Apparently your fan or remote must be Bluetooth enabled for the app to work. This info should be in the app description not just in reviews. If you have the necessary equipment type it probably works fine...judging by the reviews.
  • Complete waste of space

    This app does nothing. Completely unresponsive.
  • Works perfectly!!

    I bought the Harbor Breeze universal Bluetooth receiver for my back patio fan (Hunter) and this app is perfect for it. It saw the fan right away and controlled it without any effort on my part. Now I can control the patio's fan and lights while doing yard work without having to track dirt into the house to get to the switches or carry around the receiver's remote.
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  • It Doesn't work. Don't bother

    Don't waste your time.

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