Leave a Review Lake Trust Credit Union
Link Expired?
There has recently been a problem where after signing in there is a message that pops up and states that my information couldn’t be displayed due to the link being expired. I have not had this problem in the past, and the app used to work fine.Sweetpickleweed
Suggestion
Came from another bank that I used for years where I never had checking account problems. When you make a bill payment it doesn’t subtract from your balance and keep it off until the payment is delivered. Not realizing this cost me a few overdrafts fees. I’ll take it as a learning experience but I’m not sure why they do this? No overdrafts for years at my other bank I found it to be deceptive.. but now that I know it won’t happen again. Also, would be nice to make bank to bank transfers within the app.Show lessBacon2929
The best
I love this bank so much. I've been with them for years and I keep trying to leave for the convenience of having existing branches near me, but it never works out because Lake Trust so much better than any other bank or credit union I've tried, by a long shot.
I even considered leaving them when they changed their reward system, because it resulted in me getting fewer reward bonuses, but when I looked around they were STILL way better than the competition.
Plus it just feels like they care. I appreciate that.Show lessJ3susM4c
trash
nothing against the app, but this bank is trash. they have little to no security and have done very little to help make sure my account stops getting hacked. go to Huntington or BOA or literally anything but LakeTrustSierraKW
Lake Trust has my trust!!
Amazing staff, amazing app, not one complaint! The lady that opened my account even sent me a little hand wrote card. So sweet! App is easy to use, well thought out, and has never given me any problems. Thank you!Brinbrinna
Happy All The Time
I have been a member since 1959 when I enrolled in State Employees CU. I have stayed with this credit union through various names because I am happy with the service and everything about it. I haven’t had one complaint in 59 years!mamie9659
Review from loyal customer
The app has made banking with Lake Trust so much easier on me considering I have moved farther away from the local branch in Centerline. It’s very user friendly and it even incorporates touch password for my security. The only few suggestions I have would be for the app to have picture deposits. I see other banks have this feature. Also I would like more transfers considering I help a lot of people and friends. My savings and checking are always getting switched around because I never really know what life is going to through at me next. So having more transfers would also be convenient. Besides that, I really like the app and will continue to use it.Show lessJohnson of Pilot Control
Safe & Simple
I’ve been using this App. ever since I moved to Michigan 2 years ago. It’s very safe and simple to use. They let me know about the scam going around at the gas stations and how to avoid it. They made me aware that getting gas, I should use Debit at the pump or go inside to pay. Credit at the pump is unsafe because it’s less protected. The app is also very fast at depositing my checks! I take a picture of my check, front and back and in only 2 hours the money is already in my account. I’m very happy with this App. and Lake Trust Credit Union!Show lesstiffanyjo721
Nice and very convenient
This app takes care of all my needs I haven’t wrote a check in years I always know what I have in my accounts at all times anywhere I go and I can pay most of my bills from my phone love itDanny boy 248
Great App, But...
I like this app, and I love that it has an Apple Watch feature, however there are some things that still bother me. It crashes a lot, and sometimes it sets my iPhone in a loop for about 5 minuets where it opens and closes. No update for iPhoneX which makes it scrunch together. Other than that it’s not too shabby.Show lessDanbob88
