Don’t bother
I can’t believe that any company would put an app on the App Store that is as bad as this one. Simply logging in is more challenging than it should be. Once logged in, you would think it would know you, know what kind of plan you have and show you some useful information like what is the price for a medicine based on the stage you are in, or maybe what are lower priced alternatives to a medicine you are using. But alas, you never get to that point. Pull this app from the App Store and start over.
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WellCare doesn’t do very well…
The app is useless, the website is not much better and unfortunately I’m not getting what I need from them either. I’m a diabetic and can’t get all the things they claim to supply for diabetes unfortunately.
Stupid App
I couldn’t get past the first popup… plan/state/product. When I chose my correct plan, there was a pop-up saying for me to go back to the Apple App Store to download the app. I already did that!!!!!!!! and was in the app!!
You people that make create these apps need to get a real job, cause you certainly don’t know anything about this one!
You people that make create these apps need to get a real job, cause you certainly don’t know anything about this one!
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???
App doesn’t work. I have to google “WellCare” and sign in to the site. I can sign in no problem there but the app says my account is not active and won’t let me fix it through the app.
Couldn’t even login 😂
I’ve had WellCare since 2014 and just discovered this app. I tried to login and nope…. It gave me a pop up saying this app is for active WellCare recipients only. WellCare has a horrible website and an even worse app. It’s an insult to apps everywhere.
This App is awful
I can’t use this App. I continually receive an error message while attempting to log in. Tech support is NO help. The fix, I was told, would be to delete the app and reload. Nope, that is not the fix. The enrollment period has started. If this is not fixed soon, I’m changing plans.
Doesn’t work for me
I have WellCare Classic Medicare PDP, and I have an account with a login. The first thing I noticed with the app is it didn’t give me a login option. It wanted to walk me thru state, type of plan, etc. BUT — the list of states DID NOT INCLUDE my state!! So I had no way to access my account with the app on my iPhone! Unbelievable! It is barely better on the website on iPhone — requiring the same info multiple times, and then I still couldn’t get the pricing. I called Customer Service, 3 different reps, 31 minutes before I got the answer I needed. Even then, the rep couldn’t explain why the copayment this month, July, is 3x as much as the copayment in January. All in all the app is a disaster, the web access on iPhone is better but not very good, the telephone rep experience was still better but not great. When I used CHAT a couple of months ago, that was the best. The customer service people both voice and chat were very pleasant and helpful, but they are limited to the info available to them through the WellCare information systems. WellCare has a long way to go before they will be providing a uniformly excellent customer interface.
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This App and WellCare program needs to be updated Big Time
This App does not recognize Medicare Part D and does not recognize Colorado as a program state. I’m a WellCare Rx customer on a Medicare Part D Rx Pharma program and I cannot begin use of this app as Colorado is not recognized in this App
The WellCare Rx program offering is out of date as It’s monthly premiums, deductibles and copayment are far higher than GoodRx, Costco and other Rx offerings without a monthly premium and without a large deductible as WellCare charges.
The WellCare Rx program offering is out of date as It’s monthly premiums, deductibles and copayment are far higher than GoodRx, Costco and other Rx offerings without a monthly premium and without a large deductible as WellCare charges.
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Really Really Bad
Well are needs to get with the computer age. It’s hard to get any info from their website, and impossible to get anything from this app,
Fix the app !!!!!
There are so many things wrong with this app. Can’t pick Medicaid, only Medicare. Then It tells me it can’t connect to server. Please fix this app. Until then, I’m deleting it off my phone.
