Leave a Review Sync Solver
Used to work. May need some updates
As some of the other reviewers noted it used to sync throughout the day but no longer does. It also doesn’t sync steps accurately. For $4.99 and one of the only paid apps it should work much better. I’ve had this app for a long time and it doesn’t feel like the developers have tried to keep I current and fix the bugs.Show lessSolitaire winner
Don’t waste your money
Occasionally I leave my Fitbit on the charger when I leave home. I got this, hoping I could do what it says it does and move my data from Apple Health to Fitbit. This app is both overly simplistic and tedious. You start on the main screen with a giant Sync Now button. If you do this without taking any additional steps it can erase a lot of data from Fitbit; you have to go to Advanced Settings first and tell it how far back you want it to go. But, oops, actually, now it’s not working at all! “Nothing to Sync!” it says. “Already Synced” it promises. You check Fitbit and nothing has changed, but Apple Health says 8,000 steps. It’s terrible. Save yourself five bucks. Don’t bother.Show lessTwice II
Continually loses connection
As the title says - and does not tell you it’s happening. So while it works when it works, it will just stop working for no discernible reason. And this has happened over several months (almost a year) now, so it’s not being fixed in updates.
What happens:
1. Connect Sync Solver to Shapa & Fitbit
2. Sync - for a month or so, works beautifully.
3. Check weight in Apple Health - yep, that also works.
4. Wait.
5. One day, use Sync Solver, get “nothing to sync”
6. Check Apple Health - yep, that still connects fine to Shapa.
7. Check Fitbit - nope, nothing getting synced.
8. Delete Sync Solver.
9. Re-add Sync Solver.
10. Re-connect Sync Solver.
11. Repeat steps 1-10 ad Infinitum, ad nauseam.Show lesstwicker
Not a Fan
I have to delete the app and reinstall it every couple months because it says there is nothing to sync. I have an Apple Watch and my work uses Fitbit for their wellness. It is the only reason I use it. It would be great if they could fix the bug that won’t sync data.Suserts
Will not Sync. Period.
Shame on me for paying $5 only to discover it doesn’t work. Do not waste you time and money. I had used the Sync Solver for Fitbit to Health and had a good experience so I decided to try the Sync from Health to Fitbit so I could use my Apple Watch to track but the Fitbit app instead of Health on my phone...mistake! It keeps saying there is nothing to synchronize even though there clearly is.Show lessWraith978
Trouble since Beginning of July
Overall I've had success with this app. I an sync my Apple Health data to FitBit. But since July 3 its stopped. Not taking anything - sleep, steps, water - tried turning the app off & back on in Health, tried force sync - nothing. Looks like we're in need of an update guys 💁🏻♀️KRKapple
No Steps / Sleep
It doesn’t really matter to me whether it’s Fitbit’s fault or SyncSolver’s developer; the only fact that matters is that the app DOES NOT do what it is advertised to do. If you’re like me, you were wondering why the original SyncSolver stopped working and just crashes, so you came here and found this. I didn’t read the notes. I should have. I bought a bundle of apps based on what they used to do, but cannot any longer.
Do not purchase this app if you want your steps and sleep info imported into Fitbit; it’ll never happen and Fitbit is insistent that it will never happen. Fitbit is so adamant about keeping their ecosystem closed that it makes me uninterested in ever buying another of their devices.Show lessshinjukublack
Worked for a few weeks and now won’t sync
Won’t sync, there’s clearly a bug when you go advanced to sync back. The screen is black and you can’t see the numbers to change the date to sync to that date. But regardless of that issue, it’s just not working at all. I’ve deleted it and re downloaded it, revoked Fitbit access and re synced and it still will not sync. I sent a message through Facebook which seems to be the only way to message anyone (or Twitter), but there has been no response since January 2020. This app gets one star only because it did work initially and I cannot give it 0 stars.Show lessameloni83
Absolute Trash
Have to use the app due to employer health plan requirements and I can honestly say I have not had a worse experience with an application on any platform. Lose steps and data all the time. Constantly have to delete the app and reinstall to try to get any data to sync. Still rarely works properly. This would be a sorry excuse for a free application and developers should be embarrassed at this performance. Updated 2020, app is still garbage! Most recent update the dates to sync back to are blacked out. Still complete trash of an app. No developer response or support. Do not pay money for an app made by these scam artists.Show lessimdkhfdssf kdjgnfh
Worthless and don’t expect any support
This app is worthless if your trying to get your step history imported over to Fitbit. It misses most of the steps. It will skip days completely and if it works at all it will miss huge chunks of steps for most days. Complete waste of money. Reached out to support a couple times and received zero response. Don’t waste your money.Show lessmr_mvp
