Sync Solver User Reviews

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Leave a Review Sync Solver
  • Syncs with no issue

    Read the app details before purchasing. After purchasing make sure you allow all health services to be read. I set it up to read my watch and it has no issues syncing. There's a 4 step difference between my phone and Fitbit but I can't trace if that's related to this app or not. Thanks for building a solution that gets me what I needed!
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  • Works Just OK

    It does sync the watch and or iPhone health to Fitbit. Unfortunately it can be finicky such as needing to be forced to sync a few times before it actually does and once it does download items such as steps they it never all gets updated to Fitbit. I have read the reasons why it does t always work and it seems to be related to the Fitbit 3rd party interface but the inaccuracies and should be stated much more clearly for an app that charges.
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  • I was wary but it works!

    I was wary because of all the negative reviews. But I went for it because I wanted my data from my new apple watch to show up in FitBit. I carefully read each prompt and gave it the permissions I wanted including steps coming from my apple watch. So far, it's working without any problem and I'm so excited!
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  • Doesn't work

    After reading the app would only prevent challenge tracking but would track everything else I decided to give it a try as I loved using my Fitbit app for years and had many friends on my list. I currently have a new Apple Watch and didn't want to give up tracking my weekly and daily steps with friends on Fitbit. I paid and downloaded sync solver and it seemed to work but when I opened Fitbit my steps etc did not show up on my daily or weekly totals. When you try to get app support it only gives you common questions but no one to contact. I'm contacting Apple in hopes to get my money back as this app is useless. Don't waste your time or money. I would have given a zero star if I was able to Buyer beware
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  • Does what it said it would do

    I attended a an event all day and forgot my Fitbit at home but had my phone with me, so this was a great option to sync those steps. I wish I could specify the time period I wanted synched. To sync today, I had to lose yesterday as well. That wasn't so good. But I got all my 12k steps today. Yay!
  • Total deceit - once downloaded (and paid) on line support says steps do NOT sync

    Apple Store description of this app says it downloads / syncs steps (just not to the challenges ...which was ok with me...as I just wanted to be able to see the weekly totals and compare with friends).

    Once downloaded and paid for, it didn't work and their on line in app support says that it no longer syncs steps. Just totally wrong and deceitful descriptions to get people to buy. They should refund people's money until this is fixed.

    I would give this app "zero" stars if I could. Just so wrong!!!
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  • DOESN'T WORK!!!!

    Just downloaded this to try to get my steps to sync and it's not working at all.
    Sure wish I could get a refund!
    Also, there is nowhere on the website to directly contact the app developer!!! What kind of person doesn't put contact info on their site? The kind that knows their app isn't working and doesn't want to be contacted, that's who.
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  • Works well for what it does

    First, I came in knowing that it would not sync data for challenges.

    My job offers discounts on health insurance if you meet certain activity levels. Fitbit is one of the trackers it accepts but after I got an Apple watch there was no need to wear a Fitbit and the watch - this allows me sync my steps from the Apple Watch to the Fitbit and then to my work wellness challenges.

    It does take some work to setup but I understand that-height and weight is private info and there are a couple of permissions that need to be enabled, if one is missed then it won't work.

    My only issue is that it promises to sync periodically but I usually end up having to click the sync button once a week. That's the reason it didn't get 5 stars.
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  • Should get No Stars!! 1 star is 1 star too many for this pointless app!!

    Read about this app online and ignored the poor rating, cause I thought it would allow me to reconnect with friends on Fitbit for challenges. NOPE! NADA! NOTHING! I missed the FAQ that it wouldn't sync to allow me to do challenges. Should have read the reviews, but I was excited for this solution. App was a waste of $ and time. Don't buy it!! Should have said in the comments and description that it doesn't allow for challenges!!
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  • Doesn't work

    Doesn't work at all. Don't waste your money or time. While the app does state Fitbit won't count your Health data in challenges, the app doesn't import anything into Fitbit anyway. It's has never once worked for me. Stick to Mobile Track within the Fitbit app. Still not ideal but it's far more reliant and it's free.
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