Leave a Review Sync Solver
Periodic app reinstall
So far I’ve had to delete/reinstall this app 3 times (over past couple of years) when it stops syncing activity and steps from Health into Fitbit. That seems to be only option that works. Also can’t delete previous devices (Apple Watch, iphone) from selection in app.Depends on Weather
Mediocre
I’ve had this app for a year and a half and I have to pretty much uninstall and reinstall once a month now. Super annoying. Works well, when it works.LO+CO
“Nothing to sync”
After my app randomly stopped syncing and is saying “nothing to sync” I’ve read the FAQ’s, tried those solutions, still doesn’t work. I’ve contacted “support” repeatedly and never hear back from them. Pretty annoying considering I’m in a program that I get compensated for my steps and it hasn’t synced since January 30th.Show lessFreckles2332828
Keep having to reinstall
After the 30 day Fitbit permission expires I can never deauthorize it. It continues to not allow me to sync weight data even though here is data to sync. The methods described in the faq yo log out don’t work. It just logs me out of Fitbit, and i end up having to reinstall it over and over. If I hadn’t paid for it I would be switching to a different app.Show lessfred184756
Doesn’t work
I paid for this app with the hopes it would sync my Apple Watch steps to Fitbit. Because I use Fitbit to sync to several other apps. It sporadically worked for awhile, and it would catch up but now it won’t sync at all. I’ve followed all of the FAQs to trouble shoot but nothing works and there is no way to contact anyone to see what else I need to do. Thumbs down on this app!Show lessbeedlebee
Apple Watch Users:
If you want to import your Apple Watch Data to the Fitbit App, this app writes data, but very inaccurately. This is mostly the Fitbit App’s fault though. Most importantly the Fitbit app will not let you use the data collected from your Apple Watch for competitions and other various activities- which is probably why you want to import into the Fitbit app in the first place. I don’t recommend this app but not at it’s developers fault.Show lessPikazardthedestroyer
Sort of works but doesn’t sync automatically. Step counts totally wrong
Despite what the app claims, it does not sync to Fitbit automatically. You have to manually sync it.
Update: the step counts transferred to Fitbit are wildly inaccurate. In a day where I have 5,000 steps worth of activity, only 1200 steps would sync to the Fitbit. This may be due to me having both an Apple Watch and motion tracking on the phone, but regardless of the limitations the app has to deal with, it doesn’t do the things it claims to well enough to justify using it. The fact of the matter is that with the way things are between Apple and Fitbit at the moment, you have to pick one or the other. This app is a bandaid at best and comes with sufficient compromises that it is not worth using, despite the admirable efforts by the developerShow lessJesseT
Not syncing at all??
I downloaded the other sync solver for FB ➡️ health and was really happy with it and the only thing that I was frustrated with was that I’d have to enter my water intake into my phone app and then Fitbit as well. So I downloaded this app. I went to set it up and... nothing. I deleted the app and tried again. I messed with all the settings I could think of and still nada. I had no trouble with the other app so I just don’t know what to do. Anyway, I wish I hadn’t paid for this.Show lessHannah38574
"Nothing to sync"
It says the "last data point" was several days ago, despite its source (Apple Watch) still recording nearly up-to-the-second information.
I shouldn't have to delete and reinstall every time it stops being able to read Health data.
And yes, deleting and re-installing does seem to fix the issue.
The app should have some way of clearing its internal data/cache/settings. After a reinstall the app will re-request Health access and Fitbit account access, and syncing will suddenly work again.
Why can't I manually trigger that from within the app?Show lessBitingChaos
Mobile track will connect your iPhone to Fitbit, making this app unnecessary
I am an Apple Watch user who wanted the Fitbit app to compete in pointless competition with my internet friends. A google search told me that I needed this app in order for my iPhone to talk to Fitbit. This is not true. When you set up the Fitbit app, choose “I don’t yet have a device” and the select the “mobile track” option. This enables a connection between the app and the health data collected by your phone—and only your phone. So far as I can tell, nothing, including this app, will result in the step recorded on your Apple Watch syncing with FitBit. Spend your $3 on a latte or put it in a 401k.Show lessFlarah
