Sync Solver User Reviews

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  • I had three different step counts for 1 day...

    I purchased this app to be able to use my Apple Watch with the Fitbit app so that I could do the daily and weekly challenges with my family who use fit bits. Not only did the app not sync all my steps but I had 3 different step counts for the day
    Apple Watch Activity app showed 12,502 steps
    Fitbit app Dashboard showed 10,698 steps
    Fitbit app challenge page showed 9,757 steps...
    I lost the challenge even though I walked over 2,000 steps more then anyone else in the challenge.. needless to say I am not pleased and wish I could return the app for a refund. What a waste.
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  • It DOES work!

    I just got an Apple Watch but didn't want to stop using my Fitbit. I like them both for different reasons. Fitbit is my "source of truth" for activity.
    I don't use both devices at the same time.
    I am able to sync my activity (steps) from my watch to the Fitbit app w no problems.
    *(saw this on the developers support page after I purchased. Fitbit restriction)The only thing I DON'T like is that it in addition to the overall step count, it adds items to the daily exercise log. It uploads the Apple Watch steps as exercises, 1 per hour. So I have a 7am exercise, 8am exercise, 9am exercise etc with the Apple Watch steps for that hour. (It's not double counting overall steps..it's just showing them as an 'exercise' as well)
    I also purchased the Sync for Fitbit to Health for the OTHER items Fitbit has and Health doesn't. Weight etc (from Fitbit Aria scale), sleep from Fitbit auto sleep tracking.
    Works great all around! I'm making sure I don't sync the SAME items between both and create an endless loop! :)
    I don't use Fitbit challenges so it wasn't a concern for me.
    Love it! Thanks!
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    Developer Response

    Glad you are enjoying the app - remember to tell your Fitbit friends about it!
  • Not Useful if You Are Tracking Steps with Friends

    As many reviews note below me, this app is useless if you are looking to track 7 day step totals and compete with friends and family. They do not list contact information for refunds either which is quite annoying. I will be contacting apple for a refund.
  • It worked for me!!

    I'm not looking to do the challlenges in Fitbit. I just needed my Apple Watch to sync to my Fitbit for an app the our Special Olympic athletes use This app syncs with Fit bit but not the Apple Watch. My wife bought me and Apple Watch for my birthday!! I love it but still wanted to be a Unified Partner with my nephews fitness club.

    It synced like a charm and all the steps were transferred.
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  • Update - Description not clear but does work

    Just let people know... You will only sync "Activities" .. Buy you will have have your steps added to your "Step Total".

    I had to delete and reload app, but seems my total steps are accounted for. Thanks to the developer
  • It worked however some missing feature

    This worked just fine; however I found that the sleep analysis portion only has overall hours slept rather than detailed info.
  • Fitbit

    This app clearly explains the limitations of the Fitbit API... in the support after you buy it. Make sure you read the support docs on their site because it's very limited in what it can do. It's not the developers fault, but Fitbits.

    They should likely lower the price of this app or more clearly indicate what it can do in the description.
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  • Does what it says

    Not sure why so many people have problems. It does what it says it does.
  • Does the job as described

    This app just does the job as described. Just visit the support page to see how to setup stuff. Its not straightforward as you have to do advanced settings to make the stuff happen. But it will work. I am able to sync steps data to fitbit accurately. Be aware it syncs only once an hour. So you gotta be patient for it to work.
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  • I Should Have Read The Reviews!

    PLEASE DON'T BUY!!!

    My Fitbit Charge HR recently broke, so for Valentines Day, my sweet husband surprised me with an Apple Watch! I was beyond excited! However, I was also sad about deserting all of my Fitbit friends.

    I went online looking for a solution in order to sync my Health Kit data to my Fitbit account and this app was suggested over and over again.

    I was thrilled when it seemed as though everything was being synced, but when I opened the Fitbit app, there was hardly anything there. I thought I must be doing something wrong.

    Finally, I visited the developer site and went through the FAQ sheet. Apparently, Fitbit has barred Sync Solver from accessing almost any data from Apple Health Kit.

    When I saw that I had just wasted $3, I tried to file a report with iTunes, but that just sent me straight to the FAQ sheet I had already read, with no option to request my money back. If you made it this far through my review, I repeat, "PLEASE DON'T BUY!!!"
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